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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,460
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,580 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Cannot open the bar bells
August 2, 2024

Cannot open the bar bells. Need to figure out once I have time to sit and do so

Date of experience: July 23, 2024
Oklahoma
1 review
0 helpful votes
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Everything was easy and put out got here earlier than posted

Better than I thought thank you guys

Date of experience: July 23, 2024
Georgia
2 reviews
0 helpful votes
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Lots of items at reasonable prices but I wish the search feature was more detailed. You have to scroll through a lot of nonsense to find basic items like standard acrylic barbells.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 22, 2024
Texas
1 review
0 helpful votes
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I love this company
August 1, 2024

I love this company. My orders come very quickly and they are so helpful

Date of experience: July 21, 2024
Florida
1 review
0 helpful votes
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Everything went well
July 31, 2024

Everything went well. Even when I contacted customer service about the issue with the jewelry. Sadly they were out of stock for me to get new ones. They were very helpful.

Date of experience: July 21, 2024
California
1 review
0 helpful votes
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Timely and they look exactly as pictured! Thank you, body candy!

Date of experience: July 21, 2024
Missouri
1 review
0 helpful votes
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Came fast love the jewelry the prices are awesome as well will buy again

Date of experience: July 20, 2024

Love their jewelry
April 3, 2024
Previous review

Love their jewelry

Date of experience: March 24, 2024
Texas
1 review
0 helpful votes
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The products were just as described.they were quickly shipped

Date of experience: July 20, 2024
New York
1 review
0 helpful votes
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I dont like the earring
July 30, 2024

I dont like the earring. I wish it was bigger but I guess you get what you paid for

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 20, 2024
Indiana
1 review
0 helpful votes
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Hoped for something better but service and delivery was fine

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 20, 2024
Kentucky
1 review
0 helpful votes
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I like the wide variety of jewelry offered on the website, but the actual site was not incredibly user friendly and sometimes the search filters applied were not accurate to what actually came up.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 20, 2024
California
1 review
0 helpful votes
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Everything was great!
July 30, 2024

Everything was great! Good quality! The purple matte hoop was slightly bigger than the nose opening but I made it work! I love it!

Date of experience: July 20, 2024
California
2 reviews
0 helpful votes
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Quality stuff, very easy and simple checkout process. Would recommend

Date of experience: July 20, 2024
Virginia
1 review
0 helpful votes
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It's easy to find which category of body jewelry I want, and I like reading the reviews to help make my decision of which jewelry I wanted.

Date of experience: July 19, 2024
New Jersey
1 review
0 helpful votes
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It's got good cheap stuff!
July 29, 2024

It's got good cheap stuff! Better than going through Amazon imho

Date of experience: July 19, 2024
California
1 review
0 helpful votes
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I like how affordable everything is, as well as the wide selection of jewelry

Date of experience: July 19, 2024
Wisconsin
1 review
0 helpful votes
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No issues whatsoever!
July 29, 2024

No issues whatsoever! I will definitely be ordering again!

Date of experience: July 18, 2024
GB
1 review
0 helpful votes
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Love them, everything was super easy, and they arrived super quick

Date of experience: July 18, 2024
Utah
1 review
0 helpful votes
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I didn't get one of the items I ordered but the one I did get is really good and I will be ordering more.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 17, 2024
Minnesota
1 review
0 helpful votes
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Nice product
July 28, 2024

Nice product. Larger then I thought but they do not irritate my nose at all.
I will order something again

Date of experience: July 17, 2024