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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,460
quality
252
This company responds to reviews on average within 1 day

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50,580 reviews

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South Carolina
1 review
0 helpful votes
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I really enjoyed it it came pretty fast, and it's really good material. I feel myself wearing them for a long time

Date of experience: November 17, 2021
Oregon
1 review
0 helpful votes
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It would be a lot better if you'd stop bothering with me with emails about my purchase. I like the jewelry, cool it with the satisfaction reports

Date of experience: November 17, 2021
Indiana
1 review
0 helpful votes
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Lots of jewelry to choose from, though the you can't always tell the quality of the materials. Just because a piece costs $12 and not $2, doesn't mean the materials are higher quality. Also, there aren't any measurements for the jewelry pieces, so you kind of have to guess how big it'll be when it shows up at your door. Lastly, the product photos leave you wanting more-- rarely do you get more than one image of a given jewelry piece (side profile, back of the piece, etc.)

However, the price of the jewelry is usually reasonable and usually worth the risk of buying it to see if it's what you're looking for.

Date of experience: November 17, 2021
California
1 review
0 helpful votes
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It got to my house earlier then what it said so that was nice to have it early

Date of experience: November 17, 2021
Georgia
1 review
0 helpful votes
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Great
November 17, 2021

Great. Never disappointed. Great site will order from them again

Date of experience: November 17, 2021
New York
1 review
0 helpful votes
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The piercings came within a weeks and my friend received their gift on time. She really liked them and the mystery bag was pretty interesting. Except for the piece that broke ask my, all of them were really pretty and good quality.

Date of experience: November 17, 2021
Sweden
1 review
0 helpful votes
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Great prices and great products!
November 17, 2021

Great prices and great products! Exactly what I wanted.

Date of experience: November 16, 2021
California
1 review
0 helpful votes
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Great, huge selection of jewelry
November 17, 2021

Great, huge selection of jewelry. Love it. GREAT prices and quality.

Date of experience: November 16, 2021
North Carolina
1 review
0 helpful votes
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It was great, fast checkout & the package came very fast?

Date of experience: November 16, 2021
Ohio
1 review
0 helpful votes
Follow Velina F.
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When I rebought but this nose ring in the corkscrew, it arrived empty by mistake. And I had left on vacation and it was two weeks so I was so nervous that I wouldn't be able to contact them because of how long it's been but they were so kind and Fasley replace my item and I'm so thankful

Date of experience: November 16, 2021
Virginia
1 review
0 helpful votes
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I order from here plenty of time and they come fast and cheap for good material

Date of experience: November 16, 2021
Illinois
1 review
0 helpful votes
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Always love shopping for my body jewelry here
November 16, 2021
Updated review

Always love shopping for my body jewelry here - love the selection and price for quality! Sometimes the jewelry have slight problems but I haven't gotten anything unwearable yet.

Date of experience: November 16, 2021

Always love shopping for my body jewelry here
October 20, 2021
Previous review

Always love shopping for my body jewelry here - love the selection and price for quality!

Date of experience: October 20, 2021
Illinois
1 review
0 helpful votes
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Date of experience: November 16, 2021
Massachusetts
1 review
0 helpful votes
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I wasn't pleased with any of my purchases and was willing to return them to get a refund but no, so I got sent another order of the same products and they still suck. I'm upset that I wasted $30 like that.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 16, 2021
Arkansas
1 review
0 helpful votes
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Took a little longer than expected
November 16, 2021

Took a little longer than expected. Never got a tracking location. Got the tracking ID but it came up as invalid or improper when i tried to see where my package was.

Date of experience: November 16, 2021
Canada
1 review
0 helpful votes
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Very quick shipping, beautiful pieces, they fit so well

Date of experience: November 16, 2021
Illinois
1 review
0 helpful votes
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Great experience as always love this company and will use again

Date of experience: November 16, 2021
Maryland
1 review
0 helpful votes
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This was the first order from you guys and everything was fine. Thank you

Date of experience: November 16, 2021
Michigan
1 review
0 helpful votes
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Great experience every time I order from your company!

Date of experience: November 16, 2021
Texas
1 review
0 helpful votes
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Love this shop everything is super cute
November 16, 2021

Love this shop everything is super cute. The mystery bags are fun

Date of experience: November 16, 2021