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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
Sponsored message from BodyCandy
Get 25% you order with code: SJ25
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,556 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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So good to shop for unique pieces!
November 30, 2021

So good to shop for unique pieces! Fast shipping and good customer service!

Date of experience: November 30, 2021
Canada
1 review
0 helpful votes
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Exactly what i was expecting!
November 30, 2021

Exactly what i was expecting! Fast delivery and clean arrival

Date of experience: November 30, 2021
GB
1 review
0 helpful votes
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I got my order within 2 weeks and the quality is great. Thank you so much!

Date of experience: November 30, 2021
Alaska
1 review
0 helpful votes
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Pretty selection :)
November 30, 2021

Pretty selection:)
Thank you so much money well spent for an awesome selection

Date of experience: November 30, 2021
Washington
1 review
0 helpful votes
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Always easy ordering and fast delivery times! Always love my orders as well as how quickly I receive them. This is the only place I order my septum rings from.

Date of experience: November 29, 2021
Pennsylvania
1 review
0 helpful votes
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I loved these, they came right on time and they look so nice!

Date of experience: November 29, 2021
Alabama
1 review
0 helpful votes
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Good experience with this company & nice products & speedy delivery

Date of experience: November 29, 2021
New Jersey
1 review
0 helpful votes
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Love this Store!
November 30, 2021

Love this Store! Good price and quality of belly button piercing, super cute!

Date of experience: November 29, 2021
Washington
1 review
0 helpful votes
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Customer service, delivery time, etc
November 29, 2021

Customer service, delivery time, etc. Was great. Website very easy to use.

Date of experience: November 29, 2021
Virginia
1 review
0 helpful votes
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It got here, I had no idea when it would be here though, as I was unable to track my package effectively…

Date of experience: November 29, 2021
Washington
1 review
0 helpful votes
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Very easy to order
November 29, 2021
Updated review

Very easy to order. Super fast delivery. Very nice for Christmas
Gifts.

Date of experience: November 29, 2021

Very easy to order
November 2, 2021
Previous review

Very easy to order.

Date of experience: November 1, 2021
Pennsylvania
1 review
0 helpful votes
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Really great and easy to navigate the website! Also came pretty quick too!

Date of experience: November 29, 2021
Colorado
1 review
0 helpful votes
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As mentioned, I thought it would be smaller based on the photos.

Date of experience: November 29, 2021
Minnesota
1 review
0 helpful votes
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I generally have very good experiences with this company. Fast delivery, decent products, lots of discounts and deals. I greatly enjoy shopping with them. I'd say they lost a star only because some of the products I recieve aren't of super great quality, but most are.

Date of experience: November 29, 2021
Kentucky
2 reviews
1 helpful vote
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Everything was of excellent quality and arrived in a timely manner.

Date of experience: November 28, 2021
California
1 review
0 helpful votes
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Good it was very easy to find what I needed and it was high quality

Date of experience: November 28, 2021
Minnesota
1 review
0 helpful votes
Follow Kaitlyn F.
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They werent exactly what I expected, but they still worked. Probably should have gotten a different size because the hoop was sticking out of ma nose, but it still looks cute.

Date of experience: November 28, 2021
Illinois
1 review
0 helpful votes
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I only buy my jewelry from body candy!
November 29, 2021

I only buy my jewelry from body candy! It's always great quality and super cute and affordable!

Date of experience: November 28, 2021
New Jersey
1 review
0 helpful votes
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Body Candy was very helpful!
December 29, 2021

Body Candy was very helpful! I made a mistake during a purchase and didnt add my coupon code, but they helped me sort out the entire issue.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 28, 2021
Canada
1 review
0 helpful votes
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Awesome nice jewelry quick to come in the mail. Nicely packaged

Date of experience: November 28, 2021