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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
Sponsored message from BodyCandy
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,474
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,594 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Good…………………………………………………………………………………………………….……….<3

Date of experience: December 4, 2021
GB
1 review
0 helpful votes
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Enjoying my product a lot
December 4, 2021

Enjoying my product a lot. Came on time and the quality is great.

Date of experience: December 4, 2021
Utah
1 review
0 helpful votes
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I had a good experience and shipping was decent time wise!

Date of experience: December 4, 2021
North Carolina
2 reviews
0 helpful votes
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I love how organized the web site is and how specific the site is as well as the prices being on point!

Date of experience: December 4, 2021
California
1 review
0 helpful votes
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Some rough patches but I'm glad you were understanding
January 3, 2022
Updated review

Some rough patches but I'm glad you were understanding.

Date of experience: December 4, 2021

So far im excited and can't wait to see them!
November 7, 2021
Previous review

So far im excited and can't wait to see them!

Date of experience: November 7, 2021
Indiana
1 review
0 helpful votes
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Always had a great experience with this company! :)

Date of experience: December 4, 2021
Missouri
1 review
0 helpful votes
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Fast delivery and accurate order
December 4, 2021

Fast delivery and accurate order. The safety pins are very hard to open. Other than that everything was perfect.

Date of experience: December 4, 2021
North Carolina
1 review
0 helpful votes
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Balls were to small could not get on but I'm waiting one of them

Date of experience: December 4, 2021
Colorado
1 review
0 helpful votes
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I always love this site!
December 4, 2021

I always love this site! But I love the discounts as well

Date of experience: December 4, 2021
Florida
1 review
0 helpful votes
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Love this site and jewelry I get off here this is the best site to get your jewelry

Date of experience: December 4, 2021
California
1 review
0 helpful votes
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I Like body candy, I feel because of the holiday season packages were delayed And I was consolidated by customer service that my packages was for sure on its way and now I have my rings! Thank you

Date of experience: December 4, 2021
Ohio
0 reviews
0 helpful votes
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Usually good experience but this time has been horrible

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 3, 2021
Louisiana
1 review
0 helpful votes
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I ordered from their website and got my order at a reasonable time.

Date of experience: December 3, 2021
Maine
1 review
0 helpful votes
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Had fun shopping for my new nose piercing! I hope to return and shop more later. I want very simple items. It was nice to be able to use the filter to narrow down my options.

Date of experience: December 3, 2021
North Carolina
1 review
0 helpful votes
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Love the products and the colors
December 4, 2021

Love the products and the colors. Everything I ordered is right

Date of experience: December 3, 2021
California
1 review
0 helpful votes
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I always have a good experience with body candy. I have had a few nipple barbells that made my skin become raw possibly due to metal, but it's very rare

Date of experience: December 3, 2021
California
1 review
0 helpful votes
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The products are just as described my only issue is that for two of my separately made orders both of them lacked quality control and I was sent wrong items in both packages so maybe more training to the workers who are putting the orders together

Date of experience: December 3, 2021
District of Columbia
1 review
0 helpful votes
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Placing and order was easy and delivery was quick!

Date of experience: December 3, 2021
California
1 review
0 helpful votes
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It was a great and simple to find great gifts for my partner.

Date of experience: December 3, 2021
New York
1 review
0 helpful votes
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Awesome
December 3, 2021

Awesome. I've been a repeat customer for at least 15 years

Date of experience: December 3, 2021