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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

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50,558 reviews

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Texas
1 review
0 helpful votes
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Great overall!
December 14, 2021

Great overall! Lots of options and variety to choose from with the jewelry.

Date of experience: December 13, 2021
Florida
1 review
0 helpful votes
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Smooth and easy process all the way through. Thank you!

Date of experience: December 13, 2021
Canada
1 review
0 helpful votes
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I was glad to watch my package on its way to my home. It felt relaxing knowing I could see how close it was

Date of experience: December 13, 2021
Canada
1 review
0 helpful votes
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I have ordered twice from this company. Both times they were very helpful. On both occasions, I ordered numerous pairs of plugs and on both occasions none of the jewelry fits. Even though I purchase my proper size they are seemingly too large (every plug). I had the first round of plugs gauged by a professional only to find out they were larger than advertised. This round I ordered a size smaller (went from 2 to 4 gauge) than my normal size and confirmed my size with my piercer, but all of my recent purchases are again too big. For a company with raving reviews, I am heartbroken to have ordered twice and have both orders be completely wrong. It is important to have accurate gauge sizing for available jewelry especially because it can obviously not be returned. I will patiently wait for a better sizing guide or accurate sizing before ordering in the future and I hope that it becomes more accurate as time continues.

Date of experience: December 13, 2021
New York
1 review
0 helpful votes
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After adding the VIP Processing to my cart with the rest of my order, shipping and processing were extremely fas!. My jewelry came sealed in a proper neat baggie with some awesome cards showcasing the brand. I enjoy the wide variety of pieces, and I hope you'll continue to add more soon.

Date of experience: December 13, 2021
South Dakota
1 review
0 helpful votes
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Great experience
December 14, 2021

Great experience. Will shop again. Great quality and fast shipping

Date of experience: December 13, 2021
Illinois
1 review
0 helpful votes
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The site had plenty of options to choose from with good reviews and descriptions. I picked what I wanted, ordered it and it made it to me in a timely manner. I love my new jewelry.

Date of experience: December 13, 2021
California
1 review
0 helpful votes
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No issues
December 13, 2021

No issues. Purchase was delivered quickly and efficiently

Date of experience: December 13, 2021
Colorado
1 review
0 helpful votes
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Again a friend purchased but the experience was great as far as I know.

Date of experience: December 13, 2021
Florida
1 review
0 helpful votes
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This company has a 15 day "replacement policy" so be sure to open and try the jewelry right away. I did not and the first day I wore a set of nipple jewelry, one of the gems fell out. I tried the other set the next week or so (got tired of it looking "ugly" with a missing gem) and one of those also fell out.

Overall, the jewelry is functional but don't expect the "high quality" that they say. Customer service was useless and offered me a 20% discount on my next purchase. No thanks - I don't want poorly made merchandise, even with a discount. You get what you pay for...

Date of experience: December 13, 2021
Virginia
1 review
0 helpful votes
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I love bodycandy I always get my items a few days before the delivery date or on the delivery date! I would definitely recommend them!

Date of experience: December 13, 2021
Illinois
1 review
0 helpful votes
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Great prices and a wide variety of products. I loved how they care for the customer and their willingness to help.

Date of experience: December 13, 2021
Louisiana
2 reviews
0 helpful votes
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Loved it great products and very well made! Would recommend to friends.

Date of experience: December 13, 2021
New York
1 review
0 helpful votes
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Always love ordering from here the quality is great and the prices are so reasonable! Everything is gorgeous

Date of experience: December 13, 2021
Michigan
1 review
0 helpful votes
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I ordered a customized pair of jewelry and got one and ordered two of the same piece of jewelry and got one. They did send me the missing pieces once o let them know and took pictures of what I did receive and the packing slip. It took over a week though.
I've ordered through them several times and had this happen once before and they made it right.

Date of experience: December 13, 2021
West Virginia
1 review
0 helpful votes
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Im always updated every step of the way and my jewelry gets delivered quicker than I expect. I love shopping on this site

Date of experience: December 13, 2021
Massachusetts
1 review
0 helpful votes
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Always love what I get from BodyCandy!
December 13, 2021

Always love what I get from BodyCandy!
That's why I keep buying more.

Date of experience: December 13, 2021
Minnesota
1 review
0 helpful votes
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Bodycandy has so many great quality ear rings
January 12, 2022
Updated review

Bodycandy has so many great quality ear rings. Make sure you check that it's the correct gauge, sometimes it's hard to find and is a pain when you assume it's a certain gauge when it's in a section such as conch piercing but there 16g not 14g. Be careful with the plated colors instead of surgical steel, they wear off and turn your ear green after a week or so. Majority of what I've purchased In the past ten years has been wonderful.

Date of experience: December 13, 2021

Bodycandy has so many great quality ear rings
November 16, 2021
Previous review

Bodycandy has so many great quality ear rings

Date of experience: November 15, 2021
Washington
1 review
0 helpful votes
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I love the prices, but I do it too much I now have way too much jewelry.

Date of experience: December 12, 2021
Missouri
1 review
0 helpful votes
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I always get great jewelry from here
December 13, 2021

I always get great jewelry from here. I have an assortment of ear piercings and nose piercings and the jewelry always is good quality and looks great.

Date of experience: December 12, 2021