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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,459
quality
252
This company responds to reviews on average within 1 day

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50,560 reviews

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Illinois
1 review
0 helpful votes
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Tried to return my stone barbell septum ring but had so many issues with it and their customer service wasn't helpful at all with figuring out an exchange that I just decided to leave it alone and not return it as it wasn't worth the hassle. I will probably purchase from here again, but if anything comes broken or unusable, I'm not even going to bother with returning or exchanging anything.

Date of experience: December 28, 2021
New York
2 reviews
0 helpful votes
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Good coupons, probably end up paying more what they're worth for such tiny jewelry

Date of experience: December 28, 2021
Washington
1 review
0 helpful votes
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I am super happy with the products that I purchased.

Date of experience: December 28, 2021
Pennsylvania
1 review
0 helpful votes
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Happy with this purchase and was intrigued by the different options and the reasonable pricing.

Date of experience: December 28, 2021
California
0 reviews
0 helpful votes
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I had a great experience and love shopping for you guys

Date of experience: December 28, 2021
Arizona
1 review
0 helpful votes
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Product was as expected and arrived sooner than I was expecting.

Date of experience: December 28, 2021
North Carolina
1 review
0 helpful votes
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Have always been satisfied with everything I have ordered.

Date of experience: December 28, 2021
Indiana
0 reviews
0 helpful votes
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I loved how fast it got here and it was very organized when it came.

Date of experience: December 28, 2021
Virginia
1 review
0 helpful votes
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Item was exactly what I wanted
December 28, 2021

Item was exactly what I wanted. Very happy with my purchase

Date of experience: December 28, 2021
South Carolina
1 review
0 helpful votes
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Breathe me in, breathe me out
December 28, 2021

Breathe me in, breathe me out
I don't know if I could ever go without
I'm just thinking out loud
I don't know if I could ever go without
Watermelon sugar high

Date of experience: December 28, 2021
Kentucky
2 reviews
0 helpful votes
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Awesome!
December 28, 2021

Awesome! Very pleased. Will definitely buy again. Thank you!

Date of experience: December 28, 2021
Texas
1 review
1 helpful vote
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It took a while for me to get my package but I can understand that it's the holiday time and delivery times are delayed.

Date of experience: December 28, 2021
Massachusetts
1 review
0 helpful votes
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Nice items loved them all wearing one now can't wait to wear the others

Date of experience: December 28, 2021
Texas
1 review
0 helpful votes
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Great!
December 28, 2021

Great! Shipped fast and was delivered w no problems

Date of experience: December 27, 2021
West Virginia
1 review
0 helpful votes
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Fast delivery and good quality product, will definitely buy again

Date of experience: December 27, 2021
Canada
1 review
0 helpful votes
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One of my earrings came in broken but they were very polite and quick to fix the issue

Date of experience: December 27, 2021
Illinois
1 review
0 helpful votes
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It took much longer to receive my order than usual

Date of experience: December 27, 2021
Tennessee
1 review
0 helpful votes
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The jewelry is really cute and I love the choices!

Date of experience: December 27, 2021
Illinois
1 review
0 helpful votes
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Usually have a decent experience, but it varies from time to time.

Date of experience: December 27, 2021
New York
3 reviews
0 helpful votes
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Fast delivery
December 28, 2021

Fast delivery. Quality products. Web page easy to use. Would order from here again.

Date of experience: December 27, 2021