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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,536 reviews

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
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I like bodycandy, I just wish they had more info about allergens in their poduct descriptions.

Date of experience: December 30, 2021
New Jersey
1 review
0 helpful votes
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This was fairly easy to do after asking for a little bit of help with general sizing of my gauges.

Date of experience: December 30, 2021
South Dakota
1 review
0 helpful votes
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Loved everything I received, jewelry looked beautiful and shipping/delivery was great.

Date of experience: December 30, 2021
Massachusetts
0 reviews
0 helpful votes
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Product was shipped quickly and arrived safely. Recipient loved them!

Date of experience: December 30, 2021
DO
1 review
0 helpful votes
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Took too long to come
January 30, 2022

Took too long to come. Not 2-7 business day. Rings r fine. One broke before i could wear it but it was cuyw

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 30, 2021
Alabama
1 review
0 helpful votes
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Easy shopping. Love getting new earrings. So easy shopping on line

Date of experience: December 30, 2021
Michigan
1 review
0 helpful votes
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It was good for shipping time but neither of the belly rings I got fit when they said it was longer than 10mm when in fact it wasn't.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 30, 2021
Kentucky
1 review
0 helpful votes
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The shopping was much longer than expected. Hopefully for what you charge for this jewelry, it lasts a long time because I just saw the teal tragus earrings at the mall for 1/4 of what your company was charging

Date of experience: December 30, 2021
Missouri
1 review
0 helpful votes
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Great prices and beautiful earrings and nose rings. Love the selection.

Date of experience: December 30, 2021
Nevada
1 review
0 helpful votes
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Beautiful jewelry, nice selection, and great prices!

Date of experience: December 30, 2021
Missouri
1 review
0 helpful votes
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Perfect beautiful and timely delivery
December 30, 2021

Perfect beautiful and timely delivery. I loved them

Date of experience: December 30, 2021
Canada
1 review
0 helpful votes
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The prices were amazing, the delivery was quick and easy an the product is exactly how I expected! Overall would recommend BodyCandy to friends!

Date of experience: December 30, 2021
North Carolina
1 review
0 helpful votes
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The ordering process is just like any other online order process. It's fine. The jewelry is garbage, though.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 30, 2021
South Carolina
1 review
0 helpful votes
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Decent jewelry
December 30, 2021
Updated review

Decent jewelry. One of my earrings broke the next day

Date of experience: December 30, 2021

Super cute jewelry!
December 3, 2021
Previous review

Super cute jewelry! Hope it's good quality

Date of experience: December 2, 2021
Massachusetts
1 review
0 helpful votes
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Good experience overall
December 30, 2021

Good experience overall. I will certainly come back to order more!

Date of experience: December 30, 2021
Wisconsin
0 reviews
0 helpful votes
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There were lots of options to choose from, and the quality is great. I will totally be ordering again!

Date of experience: December 30, 2021
Michigan
1 review
0 helpful votes
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Love them!
December 30, 2021

Love them! The products are beautiful just wished the shipping was quicker!

Date of experience: December 30, 2021
Ohio
1 review
0 helpful votes
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Great experience, shipping took a bit to arrive, but that's my only complaint.

Date of experience: December 30, 2021
Massachusetts
1 review
0 helpful votes
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Easy to navigate and clear descriptions
December 30, 2021

Easy to navigate and clear descriptions. There are a lot of good discounts.

Date of experience: December 30, 2021
Texas
1 review
0 helpful votes
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My overall experience was wonderful!
December 30, 2021

My overall experience was wonderful! I found what I wanted easily and caught the buy 3 get 3 free sale!

Date of experience: December 29, 2021