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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
Sponsored message from BodyCandy
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,533 reviews

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Texas
1 review
0 helpful votes
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Red hearts were Cheap material
February 1, 2022
Updated review

Red hearts were Cheap material. Impossible to screw back on. Just spin but don't tighten. Very disappointed! Candy canes were so tiny you can't even tell what they are when you are wearing them. I will NOT be wasting any more money shopping with you!

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 1, 2022

Lots of selection, and thanks for the coupon!
December 6, 2021
Previous review

Lots of selection, and thanks for the coupon!

Date of experience: December 5, 2021
Maryland
0 reviews
0 helpful votes
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Great experience and the young lady receiving them as gifts luv them.

Date of experience: January 1, 2022
Florida
1 review
0 helpful votes
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Great and the belly piercings are perfect size and...
January 2, 2022
Updated review

Great and the belly piercings are perfect size and beautiful

Date of experience: January 1, 2022

Amazing and easy and I love the belly piercing collection
October 16, 2021
Previous review

Amazing and easy and I love the belly piercing collection

Date of experience: October 16, 2021
New York
1 review
0 helpful votes
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I didn't get my one item, which Is the one I wanted the most

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 1, 2022
Missouri
1 review
0 helpful votes
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I love body candy!
January 1, 2022

I love body candy! Amazing different styles can't find other places. Great prices too!

Date of experience: January 1, 2022
Texas
1 review
0 helpful votes
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Easy to find items i liked and user-friendly interface

Date of experience: January 1, 2022
Canada
1 review
0 helpful votes
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I am happy with my order
January 1, 2022

I am happy with my order. Will order from them again.

Date of experience: January 1, 2022
Washington
1 review
0 helpful votes
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Really nice, wish I knew what was real steal though.

Date of experience: January 1, 2022
Colorado
1 review
0 helpful votes
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Good and would def recommend to others to buy this jewelry since they are so cute and inexpensive!

Date of experience: January 1, 2022
Michigan
1 review
0 helpful votes
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Never shopping here again!
January 31, 2022

They screwed up my order, tried to fix it but was not satisfied with the ones they sent to make up for it. Customer service is a joke! Depending on what you buy, the quality is questionable. I only gave a 2 star because the Christmas dangle earrings I got were cute. I will not be shopping here anymore.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 1, 2022
California
1 review
0 helpful votes
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It was a really great experience I will be ordering more soon

Date of experience: January 1, 2022
Pennsylvania
0 reviews
0 helpful votes
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Great experience always good to purchase from will buy again

Date of experience: January 1, 2022
North Carolina
1 review
0 helpful votes
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Great!
January 1, 2022

Great! Quick and effortless. Quality product, I will remain a customer.

Date of experience: January 1, 2022
Oklahoma
1 review
0 helpful votes
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Need to be clear if you get a set or a single one when ordering plugs

Date of experience: January 1, 2022
Georgia
2 reviews
0 helpful votes
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Great product and price fast delivery enjoyed ordering from them will order again

Date of experience: January 1, 2022
Colorado
1 review
0 helpful votes
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It was great
January 1, 2022

It was great. I just ordered the wrong stuff for my nose/too heavy to fit my nose shape

Date of experience: January 1, 2022
Washington
1 review
0 helpful votes
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Shipping took forever, but the products were nice.

Date of experience: January 1, 2022
Illinois
1 review
0 helpful votes
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I really enjoy shopping with them
January 1, 2022

I really enjoy shopping with them. My past experience was great

Date of experience: December 31, 2021
Washington
1 review
0 helpful votes
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Best place!
January 1, 2022

Best place! Thank you so much! Had a wonderful experience and very helpful

Date of experience: December 31, 2021
District of Columbia
1 review
0 helpful votes
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Love my jewelry always great quality and fast shipping

Date of experience: December 31, 2021