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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

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50,518 reviews

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Virginia
1 review
0 helpful votes
Follow Maria Q.
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Just wish some of the jewelry did fade so quickly after one ware

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 5, 2025
Illinois
1 review
0 helpful votes
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BodyCandy is definitely my new go to for all of my body jewelry needs! The prices are great and so is the quality! I'm so happy I found this website!

Date of experience: January 5, 2025
Florida
1 review
0 helpful votes
Follow Renee G.
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My go to for implant grade titanium earrings. Hard to find quality like Body Candy offers.

Date of experience: January 5, 2025
Massachusetts
1 review
0 helpful votes
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You sell to customer as a 14 gauge end but it doesn't it's too large

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 5, 2025
Nevada
1 review
0 helpful votes
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Super cute jewelry, but sometimes impractical. :P ^_^ +.°;3

Date of experience: January 4, 2025
Texas
1 review
0 helpful votes
Follow Dymon T.
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Everything was fine i ordered and received my product in a timely manner

Date of experience: January 4, 2025
Georgia
1 review
0 helpful votes
Follow Briseida C.
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The piercings were cute and some where even bigger than expected but I love them I just didn't like the fact that it took too long to ship and get here but they are cute I will order again thanks

Date of experience: January 3, 2025
Georgia
1 review
0 helpful votes
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Fire set I used, broke
January 14, 2025

Fire set I used, broke. Scared to try the others but products are super cute.

Date of experience: January 3, 2025
Illinois
1 review
0 helpful votes
Follow Ishally Q.
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Very good and I received my order
January 13, 2025

Very good and I received my order. Customer service was great and my issue was resolved.

Date of experience: January 3, 2025
Ohio
1 review
0 helpful votes
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Very pleased with the products
January 13, 2025

Very pleased with the products. Shipping took about two weeks, but I was well informed.

Date of experience: January 3, 2025
California
1 review
0 helpful votes
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Easy shopping and fast to receive!
January 13, 2025

Easy shopping and fast to receive! Love the jewelry they have and so many options!

Date of experience: January 2, 2025
Florida
1 review
0 helpful votes
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They all are way to long or can't use the correct backing. It sticks out to much.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 2, 2025
New York
1 review
0 helpful votes
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Great quality at a good price
January 13, 2025

Great quality at a good price. Can't really complain, will be back

Date of experience: January 2, 2025
California
1 review
0 helpful votes
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Good service and amazing quality of jewelry. I love the products

Date of experience: January 2, 2025
Massachusetts
1 review
0 helpful votes
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This product comes in like 5-7 days
January 13, 2025

This product comes in like 5-7 days. Lowkey love the jewelry. I got it for my medusa and it fits perfectly, regular medusa jewelry scraps my gums some time but with this it sits nice and snug. Also I love that it's the plastic just bc the sterling silver just reacted bad with my jewelry, but I had this in for over a month and I'm not getting the same reaction as I did with the sterling silver...so thats a plus...

Date of experience: January 2, 2025
GB
1 review
0 helpful votes
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It was good and satisfactory, the item arrived in great condition n fits well, no complaints. Thank you!

Date of experience: January 2, 2025
Florida
1 review
0 helpful votes
Follow DeQuanita L.
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I love the accessories
January 12, 2025

I love the accessories. I will keep shopping with you guys and I told everyone that I know. And they stated that they were going to shop with you as well

Date of experience: January 29, 2025
Kentucky
1 review
0 helpful votes
Follow Jonathon Q.
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Always great experience with this company. I've never had any issues with shipping or customer service.

Date of experience: January 2, 2025
Iowa
1 review
0 helpful votes
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No issues,great delivery!
January 12, 2025

No issues,great delivery! If you get the chance to buy from these guys do it,and stick with them. Only issue,I have is if it says free that should be free shipping too!

Date of experience: January 2, 2025
District of Columbia
1 review
0 helpful votes
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I think this eyebrow piercing should get more recognition then other ones on here

Date of experience: January 2, 2025