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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,557 reviews

We monitor reviews for authenticity

Tennessee
1 review
0 helpful votes
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Hard to narrow down what I wanted using the search feature.

Date of experience: January 4, 2022
Canada
1 review
0 helpful votes
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No issues, quick delivery and good quality jewelry

Date of experience: January 4, 2022
Illinois
2 reviews
0 helpful votes
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Lots to choose from and praying that they are more awesome because they are a really great discount.

Date of experience: January 3, 2022
Washington
1 review
0 helpful votes
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Like the jewelry takes a super long time to actually...
January 4, 2022
Updated review

Like the jewelry takes a super long time to actually arrive. 2-7 business days was a month.

Date of experience: January 3, 2022

You should take Apple Pay
November 14, 2021
Previous review

You should take Apple Pay

Date of experience: November 14, 2021
Canada
1 review
0 helpful votes
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I ordered these as Christmas presents but regretfully never got. I don't blame the shipper but rather the messed up world at this moment.
All in all I am happy with both of my orders

Date of experience: January 3, 2022
Canada
1 review
0 helpful votes
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Excellent selection took a while to get the jewelry but exactly as pictured

Date of experience: January 3, 2022
Canada
1 review
0 helpful votes
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Fantastic selection!
January 3, 2022
Updated review

Fantastic selection! Need more plain hinged nose/septum rings. :)

Date of experience: January 3, 2022

Love the selection!
December 7, 2021
Previous review

Love the selection!

Date of experience: December 7, 2021
New York
1 review
0 helpful votes
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I had a very good experience, with fast shipping and quality product.

Date of experience: January 3, 2022
Arizona
1 review
0 helpful votes
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Very quick to correct my order, shipping was, thanks.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 3, 2022
Louisiana
1 review
0 helpful votes
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Took a while to get here but overall they're cute and good quality

Date of experience: January 3, 2022
Texas
1 review
0 helpful votes
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Affordable price, website is easy to use, And check out was painless

Date of experience: January 3, 2022
Illinois
1 review
0 helpful votes
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Awesome
January 3, 2022

Awesome. Hubby loved his gifts. I purchased 2 pairs for him.

Date of experience: January 3, 2022
Massachusetts
1 review
0 helpful votes
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Overall good shopping experience
January 3, 2022

Overall good shopping experience. Found lots of cute affordable jewelry.

Date of experience: January 3, 2022
Missouri
1 review
0 helpful votes
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Super affordable and good quality love my belly button rings

Date of experience: January 3, 2022
Wisconsin
1 review
0 helpful votes
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Great selection
January 3, 2022

Great selection. I would like a more specific date for processing. I wasn't sure if I missed the package or what happened to it until I received an email stating it was shipped.

Date of experience: January 3, 2022
Illinois
1 review
0 helpful votes
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Overall great pricing and fast shipping! The colors are beautiful and bright and the silver doesn't give my skin a reaction. Will definitely buy again.

Date of experience: January 2, 2022
California
1 review
0 helpful votes
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It was super fun shopping
January 3, 2022

It was super fun shopping. Super easy shopping too

Date of experience: January 2, 2022
Minnesota
1 review
0 helpful votes
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Quick and easy :) Made for a great gift for someone special <3

Date of experience: January 2, 2022
Missouri
1 review
0 helpful votes
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It would be nice if shipping actually updated so you know if your package has actually shipped or not

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 2, 2022
Colorado
1 review
0 helpful votes
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Great!
January 3, 2022

Great! Overall I love looking at all septum rings and reasonable pricing is what gets me. Thank you!

Date of experience: January 2, 2022