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From the business
Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.
In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.
BodyCandy Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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First order never arrived at my house. When I contacted support, they tried to make me re-pay for another order to be shipped. After exchanging a few emails, they took off the re-shipment charge. I never received the first order but I did receive the second order.
There was an initial problem on my part where I messed up the address (as I just moved), but the problem was fixed very quickly for me!
After receiving my order, I was disappointed to find half of what I bought missing. This problem too, was solved quickly and professionally. I expected a much more difficult and frustrating experience, but the support staff did an amazing job. I will be buying from here again!
Easy and I received my items in a timely fashion. Loved the pieces, very pretty and great quality.
Thank you thank you thank you thank you thank you thanks
Fast delivery and everything came as described! I would definitely continue to order from this company as well as recommend.
Great prices, fantastic selection - exactly what I was looking for and fast delivery.
You have a lot of options, and nice easy shipping. But sometimes I feel like I'm not super happy with what I purchased. Also a little frustrating that I've gotten like 8 emails just this month about doing this review.
Part was missing in the package. Only on one item but still.
Awesome products at a decent price. Highly recommend choosing body candy
Excellent Service All Round.! Quality Product.! Timely Shipping.!
I love body candy, i can buy cute affordable jewelry.
Lots of options, but I dislike a lot of the lack of description. Some pieces are only good for the left or right side, some cartilage pieces are ones that unscrew from the front and need to go in from the back of your ear, etc. I would appreciate better descriptions.
Great overall experience and will continue to order with them in the future!
Purple gem belly ring was broke apon arrival. Did not bother to complain you get what you pay for
Great prices and there are always special offers. Would 100% recommend!
LOTs to choose from
Lots of variety not just colors and gems. Different shapes and themes. Looking forward to new inventory Quick service. I get lots of compliments on my unique rings
Overall was great just not happy about the 2 matte barbell rings due to the Small balls getting stripped and falling out so easily
Great experience lovely jewelry very satisfied with purchase
Great experience and packaging was clean and neat. I received all of the items that I ordered and they came just as pictured.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members