Check out our latest communities fighting
AI scams on Reddit and Facebook

SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
Sponsored message from BodyCandy
Get 25% you order with code: SJ25
Claim Deal
How would you rate BodyCandy?
grey stargrey stargrey stargrey stargrey star

BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,555 reviews

We monitor reviews for authenticity

California
2 reviews
0 helpful votes
Follow patrick M.
Unfollow patrick M.
Share Review
Report Review

I have ordered a few times from your site and it is actually easy to navigate

Date of experience: February 5, 2022
Texas
1 review
0 helpful votes
Follow Nacole C.
Unfollow Nacole C.
Share Review
Report Review

Good rlly good laklakakakkakakkakakakkakaoakakkaka

Date of experience: February 5, 2022
Pennsylvania
1 review
0 helpful votes
Follow Brandi X.
Unfollow Brandi X.
Share Review
Report Review

Everything came very quickly and the site was easy to navigate to find what I was looking for. I ended up ordering more plugs from here :)

Date of experience: February 4, 2022
Canada
1 review
0 helpful votes
Follow melissa M.
Unfollow melissa M.
Share Review
Report Review

Both pieces are stunning, but I got the wrong size

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 4, 2022
North Carolina
1 review
0 helpful votes
Follow Michele U.
Unfollow Michele U.
Share Review
Report Review

Always a wonderful experience shopping with Body Candy! Quick delivery and quality products.

Date of experience: February 4, 2022
New York
1 review
0 helpful votes
Follow Kiernan E.
Unfollow Kiernan E.
Share Review
Report Review

They're great!
March 6, 2022

They're great! Ordered the wrong sizes, but still great quality.

Date of experience: February 4, 2022
Florida
1 review
0 helpful votes
Follow Amanda W.
Unfollow Amanda W.
Share Review
Report Review

Shipping took a little longer than I expected but not too much and customer service was on top of it. I'd definitely order from here again.

Date of experience: February 4, 2022
South Carolina
1 review
0 helpful votes
Follow Tiffinee L.
Unfollow Tiffinee L.
Share Review
Report Review

Other than the mix up on one of my septum rings it was a good experience.

Date of experience: February 4, 2022
Maryland
1 review
0 helpful votes
Follow Sam V.
Unfollow Sam V.
Share Review
Report Review

I did have a few order issues but they were handled quickly and professionally. Very happy with the products and quality for my money.

Date of experience: February 4, 2022
Michigan
1 review
0 helpful votes
Follow Kevin R.
Unfollow Kevin R.
Share Review
Report Review

The process was very pain free
February 4, 2022

The process was very pain free. Unlike the piercing

Date of experience: February 4, 2022
South Carolina
2 reviews
0 helpful votes
Follow Tina J.
Unfollow Tina J.
Share Review
Report Review

Fast and easy, so many beautiful things to choose from. I made my order around 8 am and by 1 pm the same day I received my email stating my order had been shipped. I was amazed at how fast it was.

Date of experience: February 4, 2022
Illinois
1 review
0 helpful votes
Follow Kristen H.
Unfollow Kristen H.
Share Review
Report Review

I love the variety and I could easily find everything I was looking for. My ears and nose have never been cuter!

Date of experience: February 4, 2022
North Carolina
1 review
0 helpful votes
Follow Kristin T.
Unfollow Kristin T.
Share Review
Report Review

The website changes the size of items when adding it to your cart if the selected size is out of stock and gives you no warning that it was changed or the size you want is out of stock. For 3 of the 5 sets I ordered I was sent the wrong sizes.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 4, 2022
Virginia
1 review
0 helpful votes
Follow Betsy C.
Unfollow Betsy C.
Share Review
Report Review

Good options but the product I ordered was way bigger than it needed to be

Date of experience: February 3, 2022
Ohio
1 review
0 helpful votes
Follow Raesha G.
Unfollow Raesha G.
Share Review
Report Review

I always love shopping with Body Candy! I know that what I order will be exactly like the picture, and I'll get it soon!

Date of experience: February 3, 2022
Washington
1 review
0 helpful votes
Follow Annika D.
Unfollow Annika D.
Share Review
Report Review

Product is adorable and came as described! I love it.

Date of experience: February 3, 2022
Oklahoma
1 review
0 helpful votes
Follow Breann H.
Unfollow Breann H.
Share Review
Report Review

The website is Wonderful and easy to use although next...
February 3, 2022
Updated review

The website is Wonderful and easy to use although next time I'll pay more attention to what I'm ordering

Date of experience: February 3, 2022

Very easy everything was right at my fingertips
December 31, 2021
Previous review

Very easy everything was right at my fingertips. Picked out what I wanted added to cart checked out and boom I was done.

Date of experience: December 30, 2021

Fast and easy
October 17, 2021
Previous review

Fast and easy

Date of experience: October 17, 2021

Very fast and easy
October 17, 2021
Previous review

Very fast and easy

Date of experience: October 17, 2021
Texas
1 review
0 helpful votes
Follow Brittany D.
Unfollow Brittany D.
Share Review
Report Review

Great products for going up in size
February 3, 2022

Great products for going up in size. Went from a 5/8 to 22 mm without a problem

Date of experience: February 3, 2022
Georgia
1 review
0 helpful votes
Follow Saniya T.
Unfollow Saniya T.
Share Review
Report Review

The shipping was fast and there great quality earrings

Date of experience: February 3, 2022
Tennessee
1 review
0 helpful votes
Follow Daniel R.
Unfollow Daniel R.
Share Review
Report Review

Was very easy to change my address and very helpful no issues at all

Date of experience: February 3, 2022