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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,512 reviews

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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I love my jewelry!
February 10, 2022

I love my jewelry! The earrings are so pretty and the navel ring is beautiful

Date of experience: February 9, 2022
Florida
1 review
0 helpful votes
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Quick and easy delivery and easy to choose the jewelry

Date of experience: February 9, 2022
Louisiana
2 reviews
0 helpful votes
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Good prices for good quality jewelry, quick delivery.

Date of experience: February 9, 2022
West Virginia
1 review
0 helpful votes
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Good love the jewelry liked what I picked out can't wait to get more

Date of experience: February 9, 2022
Georgia
1 review
0 helpful votes
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Great quality overall I'm never disappointed with a purchase!

Date of experience: February 9, 2022
Texas
1 review
0 helpful votes
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The shopping process was fine
March 11, 2022

The shopping process was fine. The only problem I had was the shipping cause It would just say that there was no tracking for that package. It also took 3 weeks for it to get to me. But other then the shipping the product is really good.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 9, 2022
Colorado
1 review
0 helpful votes
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I absolutely love all the options that they have available

Date of experience: February 9, 2022
California
1 review
0 helpful votes
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Wonderful customer service & product... I would love to conduct business with them in the future

Date of experience: February 9, 2022
New York
1 review
0 helpful votes
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Seamless shopping experience, just sad the quality of the product turned out to be not great

Date of experience: February 9, 2022
California
1 review
0 helpful votes
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An Organized website, has good options, and good prices
February 9, 2022
Updated review

An Organized website, has good options, and good prices.

Date of experience: February 8, 2022

Organized website
February 12, 2022
Previous review

Organized website

Date of experience: January 12, 2022
Alabama
1 review
0 helpful votes
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10/10
February 9, 2022

10/10. Item came quickly, customer service was great. Product fit great and looks so pretty

Date of experience: February 8, 2022
New Zealand
1 review
0 helpful votes
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It was great and I love the jewelry but I payed for 2-3 day shipping I think and I recovered it like around two weeks later but other than that I love it!

Date of experience: February 8, 2022
New Mexico
1 review
0 helpful votes
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I had a great experience, fast shipping and quality jewelry!

Date of experience: February 8, 2022
New York
1 review
0 helpful votes
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They shipped fast, the earrings are awesome……………….

Date of experience: February 8, 2022
Texas
1 review
0 helpful votes
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Great customer service!
February 8, 2022

Great customer service! Thank you…………………<*******

Date of experience: February 8, 2022
Texas
1 review
0 helpful votes
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Super easy to navigate and easy to check out. Love this site

Date of experience: February 8, 2022
Canada
2 reviews
0 helpful votes
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Great gfhshshtfgfhdsuhfkjdzhgkhdzlghdskz hgdfdhjsfd hfgdhdxhf mngcfjdjfc hjgdffxdhf xd

Date of experience: February 8, 2022
Rhode Island
1 review
0 helpful votes
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Love your selection it covers everything I need at a reasonable cost! Just wish the order fillers slowed down and were more accurate! Like that it was an easy fix and I settled on the nose ring cause it was close enough. Never complained to me I could see how that one happened but not industrial for daithe that annoyed me!

Date of experience: February 8, 2022
South Carolina
1 review
0 helpful votes
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I always have good experience with body candy. The only place I get my body jewelry... very good prices and cute jewelry!

Date of experience: February 8, 2022
Texas
1 review
0 helpful votes
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All I paid was shipping
February 8, 2022

All I paid was shipping. I realized I needed a larger gauge after I received them. But that's my fault.

Date of experience: February 8, 2022