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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

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50,550 reviews

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Florida
1 review
0 helpful votes
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Great experience will be back for more very quick n

Date of experience: February 14, 2022
California
1 review
0 helpful votes
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Awesome products, quick checkout, excellent customer service

Date of experience: February 14, 2022
Minnesota
1 review
0 helpful votes
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Very helpful and will order again from BodyCandy. Products are well made.

Date of experience: February 14, 2022
New York
1 review
0 helpful votes
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Body candy is def my new place to go and find the perfect piercing jewelry.

Date of experience: February 14, 2022
New Hampshire
1 review
0 helpful votes
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Easy browsing, sizing always available in my sizes
February 14, 2022
Updated review

Easy browsing, sizing always available in my sizes. Arrived on time and I love them. Will continue to come back in the future

Date of experience: February 14, 2022

Can't wait to get my order!
January 18, 2022
Previous review

Can't wait to get my order!

Date of experience: January 18, 2022
Wisconsin
1 review
0 helpful votes
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I have bought this same belly ring numerous times I love how it looks! Sadly the last two times the ball on top that screws in has come loose and I've lost them. However this time when you go to screw it on it stays nicely and feels secure. Absolutely love it and will continue to keep purchasing!

Date of experience: February 14, 2022
Oklahoma
1 review
0 helpful votes
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I love it so much and it's so funny that you can get a baby shower and I just got a new one lol I think I just need a shower now I have

Date of experience: February 14, 2022
California
1 review
0 helpful votes
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Shipping was super fast
February 14, 2022

Shipping was super fast. Happy to finally have my jewelry.

Date of experience: February 14, 2022
California
1 review
0 helpful votes
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Love this website, have been using it for years. What you see is what you get. Detailed descriptions of all jewelry and amazing prices and often have promotions. Highly recommend.

Date of experience: February 13, 2022
New York
1 review
0 helpful votes
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I'm always happy with my jewelry and shopping experience with BodyCandy.

Date of experience: February 13, 2022
Texas
1 review
0 helpful votes
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Good very easy to use
February 14, 2022

Good very easy to use. No complaints from me. Will come back.

Date of experience: February 13, 2022
Maryland
1 review
0 helpful votes
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Decent experience overall
March 16, 2022

Decent experience overall. Wish things were just clarified a bit more regarding sizing.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 13, 2022
Missouri
1 review
0 helpful votes
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Took forever to receive product even with expensive expedited delivery

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 13, 2022
California
1 review
0 helpful votes
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This was my first time shopping with BodyCandy so my experience was good because it did not take weeks to receive my order. Very efficient!

Date of experience: February 13, 2022
Canada
1 review
0 helpful votes
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Body Candy has a great selection, good prices and they deliver really wuickly, I would definitely shop with them again!

Date of experience: February 13, 2022
District of Columbia
1 review
0 helpful votes
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Great quality jewelry for great pricing, shipping was pretty fast i got it in like 4 days. I LOVE BODY CANDY <3

Date of experience: February 13, 2022
Washington
1 review
0 helpful votes
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Lots to choose from and great prices
February 13, 2022

Lots to choose from and great prices. So many varieties, was hard to choose.

Date of experience: February 12, 2022
Indiana
1 review
0 helpful votes
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Great brand!
February 13, 2022

Great brand! Nose rings have lasted me a while and it's pretty good quality products.

Date of experience: February 12, 2022
Washington
1 review
0 helpful votes
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Semi circle turned my nose green but otherwise good order

Date of experience: February 12, 2022
Ohio
1 review
0 helpful votes
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I love the items, and how quickly I received them!

Date of experience: February 12, 2022