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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

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50,515 reviews

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Canada
1 review
0 helpful votes
Follow Jade C.
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Nipple bars were too short but I didn't know my size and ordered impulsively. Belly ring broke upon opening. Earrings were smaller than expected but still cute.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 26, 2022
North Dakota
1 review
0 helpful votes
Follow Drew Y.
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It was hard deciding what to get, but I'm happy with the jewelry I chose.

Date of experience: February 26, 2022
California
1 review
0 helpful votes
Follow Adrianna T.
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Arrived on time and great quality
February 27, 2022

Arrived on time and great quality. I loved all my pieces!

Date of experience: February 26, 2022
Canada
1 review
0 helpful votes
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Good site ui, good product, average delivery time wait

Date of experience: February 26, 2022
Italy
1 review
0 helpful votes
Follow Lucia F.
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Qualità ottima, i colori dei piercing sono stupendi! Arrivati velocemente e con uno omaggio!

Date of experience: February 26, 2022
Canada
1 review
0 helpful votes
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Easy experience and got it quick, good quality! I'd order again

Date of experience: February 26, 2022
Pennsylvania
1 review
0 helpful votes
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You guys are awesome!
February 26, 2022

You guys are awesome! I am a repeated customer and never had any issues yet!

Date of experience: February 26, 2022
California
1 review
0 helpful votes
Follow Tatyana V.
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Great quality jewelry and perfect for Valentine's day

Date of experience: February 26, 2022
Nevada
1 review
0 helpful votes
Follow Tania I.
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I will definitely be ordering more piercings in the future.

Date of experience: February 26, 2022
Texas
1 review
0 helpful votes
Follow Abbigail S.
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It came in super quick and they have great deals all the time

Date of experience: February 25, 2022
Canada
1 review
0 helpful votes
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It's pretty good but takes awhile
February 26, 2022

It's pretty good but takes awhile. Good quality tho so I mean it's pretty worth it. Unfortunately they don't have Canadian prices which really sucks.

Date of experience: February 25, 2022
Illinois
1 review
0 helpful votes
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Super fast delivery!
February 25, 2022

Super fast delivery! Didn't have an item I wanted but they shipped with a replacement!

Date of experience: February 25, 2022
Colorado
1 review
0 helpful votes
Follow Michael G.
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I ordered two bars and they're so pretty! I got the pink hearts and regular diamond ones! Def will order from them again

Date of experience: February 25, 2022
Texas
1 review
0 helpful votes
Follow Brooklyn C.
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Jewelry is very cute and the perfect size bar! I recommend.

Date of experience: February 24, 2022
New Jersey
1 review
0 helpful votes
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Get my products in good condition!
February 25, 2022

Get my products in good condition! They come on time.

Date of experience: February 24, 2022
New Hampshire
1 review
0 helpful votes
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Date of experience: February 24, 2022
New York
1 review
0 helpful votes
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I love it the page is super easy to use and it's really easy to buy

Date of experience: February 24, 2022
GB
1 review
0 helpful votes
Follow Claire K.
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It's fabulous, they have a tonne of low priced products which is really great. Also you get free delivery if you spend $25 products always look like the picture, in my experience.

Date of experience: February 24, 2022
California
1 review
0 helpful votes
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Absolutely amazing thank you all!
February 24, 2022

Absolutely amazing thank you all! I will be ordering again soon!

Date of experience: February 24, 2022
Massachusetts
1 review
0 helpful votes
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My experience was great. I love your products except one time I ordered plastic labret and they were to short but that was my fault because I don't no what size to order thats why I ordered this time a lippy loop.Im still trying to order a regular labret I just need to see the length.

Date of experience: February 24, 2022