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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

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50,567 reviews

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Ohio
1 review
0 helpful votes
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Nice piece of jewelry but too long—pokes me in the septum or sticks out of the front of my nose. Went back to the website to see if I could exchange it but it doesn't look like any other size options are available. Disappointed.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 5, 2022
New York
1 review
0 helpful votes
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Great i really like the crystal screw i always go for that one

Date of experience: March 5, 2022
Louisiana
2 reviews
0 helpful votes
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Had too 3 different cards to check out but finally...
March 5, 2022
Updated review

Had too 3 different cards to check out but finally got it

Date of experience: March 5, 2022

Had too 3 different cards
February 6, 2022
Previous review

Had too 3 different cards

Date of experience: February 6, 2022
North Carolina
1 review
0 helpful votes
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I only get my piercings from Body Candy! Always a great experience!

Date of experience: March 5, 2022
Oregon
1 review
0 helpful votes
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Great!
March 5, 2022

Great! Super fast shipping and all the pieces are beautiful

Date of experience: March 5, 2022
New York
1 review
0 helpful votes
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I will always shop at BodyCandy for my Body!
March 5, 2022
Updated review

I will always shop at BodyCandy for my Body!
I never ever had to contact customer service for an order. Never any issues. Simple and easy experience (Always). Great and reasonable prices. I always got my shipment. I am so happy i discovered Body Candy. Body candy will be one and only store to shop for Body Jewelry!..

Date of experience: March 5, 2022

Body candy is great
February 23, 2022
Previous review

Body candy is great. I will always shop here to get body candy.

Date of experience: February 23, 2022
South Carolina
1 review
0 helpful votes
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Really amazing
March 5, 2022

Really amazing. I had no problems receiving my packages.

Date of experience: March 5, 2022
Illinois
1 review
0 helpful votes
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The site has lots of different options to choose from for very cheap. The quality can reflect that, but it's a good place to go for fun costumey jewelry pieces.

Date of experience: March 4, 2022
Canada
1 review
0 helpful votes
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Amazing website they got everything u could search for at a bargain price

Date of experience: March 4, 2022
Oklahoma
1 review
0 helpful votes
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I originally found the brand by looking for bat nose rings and i am in awe at how talented the team at body candy is! There was an address mix-up and i had to contact them, they got with me almost immediately the next day (i messaged them@ like midnight) after we figured out what the issue was they sent me the correct products almost right away! Im so happy with purchase and i was be using them again!

Date of experience: March 4, 2022
Colorado
1 review
0 helpful votes
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It was awesome as usual
March 5, 2022

It was awesome as usual. Thank you so much! It was simple and easy to order and my order was exactly what I wanted.

Date of experience: March 4, 2022
California
1 review
0 helpful votes
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You guys have so good with your service and jewelry is amazing and high quality

Date of experience: March 4, 2022
California
1 review
0 helpful votes
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I had been looking a long time for an industrial bar like this so when I was googling and I found your guises I was a little hesitant but after purchasing it and receiving it, great product.

Date of experience: March 4, 2022
Florida
1 review
0 helpful votes
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Overall great experience, no complaints the pieces were individually wrapped

Date of experience: March 4, 2022
California
1 review
0 helpful votes
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My experience was great!
March 5, 2022

My experience was great! Exactly what I wanted and good quality.

Date of experience: March 4, 2022
Canada
1 review
0 helpful votes
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Easy to navigate website and great prices

Recommended af

Date of experience: March 4, 2022
Georgia
1 review
0 helpful votes
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Quick shipping, good quality
March 4, 2022

Quick shipping, good quality. Great pricing. Thank you.

Date of experience: March 4, 2022
Ohio
1 review
0 helpful votes
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Very pleased, quick delivery, phenomenal discounts

Date of experience: March 4, 2022
Illinois
1 review
0 helpful votes
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The belly button ring, when I clean it, it's too complicated to put in so I can't wear it.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 4, 2022
Norway
1 review
0 helpful votes
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Very nice, fantastic jewelry!
March 4, 2022

Very nice, fantastic jewelry! Everything came quickly and i was satisfied with the items.

Date of experience: March 4, 2022