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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,452
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,567 reviews

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New York
2 reviews
0 helpful votes
Follow Kasey F.
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It arrived early all the jewelry is great quality and very comfortable to wear. The clicker I have lost after I took it out the first time because it comes undone. It could be me because it happens with all my clickers but I love it anyways going to try to see if I can get it to click again. I will be ordering more from bodycandy. I was very pleased with my order.

Date of experience: March 19, 2022
Arizona
1 review
0 helpful votes
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It was an ok experience
March 19, 2022

It was an ok experience. Don't know why I have to have 50 characters

Date of experience: March 19, 2022
New York
1 review
0 helpful votes
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I always absolutely adore the products I get. They're always quality and never irritate my skin or cause swelling!

Date of experience: March 19, 2022
Illinois
1 review
0 helpful votes
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It was easy to find something I liked. The order came very quickly. Thank you, I like it very much.

Date of experience: March 19, 2022
California
1 review
0 helpful votes
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I order from BodyCandy very requently and have recently had some jewelery break on me a lot. The acrylic balls on my daith jewelry all broke, so I got the Saturn one to replace them and probably wont buy anymore like that. Overall i never have a problem with shipping and deliveries arw always on time.

Date of experience: March 19, 2022
Tennessee
1 review
0 helpful votes
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This site is always reliable and pleasant to order from

Date of experience: March 19, 2022
Ohio
1 review
0 helpful votes
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Easy to find things
April 18, 2022

Easy to find things. I like how they look.

But still Infected.

Date of experience: March 19, 2022
Arizona
1 review
0 helpful votes
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Very long wait time to receive my order. Did not like all products.

Date of experience: March 19, 2022
Curacao
1 review
0 helpful votes
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Was a good shopping experience, very easy and simple

Date of experience: March 19, 2022
Nevada
1 review
0 helpful votes
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Not interested in anything from here anymore. I'd go to Claire's for fake jewelry not spend $40 on 5 items here for it to stain my skin when some are labeled "stainless" "sterling silver"

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 19, 2022
Tennessee
1 review
0 helpful votes
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Bought for a friend don't know what else to put but needed 50 characters

Date of experience: March 19, 2022
New Jersey
1 review
0 helpful votes
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I love these so much
March 19, 2022

I love these so much. They got to me fast and nothing was damaged.

Date of experience: March 19, 2022
Texas
1 review
0 helpful votes
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Good deals and great quality jewelry. The selection is nice and I will be buying more

Date of experience: March 19, 2022
Texas
1 review
0 helpful votes
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Had a great experience and look forward to shopping with you again

Date of experience: March 19, 2022
Minnesota
1 review
0 helpful votes
Follow Christa N.
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I received everything I'm good condition and they look great! I did order one in the wrong size but it still looked great on my friend!

Date of experience: March 19, 2022
Utah
1 review
0 helpful votes
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Good
March 19, 2022

Good. There were so many options to chose from it felt like I looked for hours.

Date of experience: March 19, 2022
Colorado
1 review
0 helpful votes
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I love the jewelry on this site but often times the nipple rings come wayyyy too big and hey don't match the size stats on the site.

Date of experience: March 19, 2022
Missouri
1 review
0 helpful votes
Follow Shyann H.
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Very fast shipping and good quality jewelry! I love everything I got!

Date of experience: March 19, 2022
Michigan
2 reviews
0 helpful votes
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It was fast and great service
March 19, 2022

It was fast and great service. I have no complaints.

Date of experience: March 19, 2022
Tennessee
1 review
0 helpful votes
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Site is super user friendly can't wait for them to come in!

Date of experience: March 19, 2022