Check out our latest communities fighting
AI scams on Reddit and Facebook

SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
Sponsored message from BodyCandy
Get 25% you order with code: SJ25
Claim Deal
How would you rate BodyCandy?
grey stargrey stargrey stargrey stargrey star

BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,556 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Vannesa I.
Unfollow Vannesa I.
Share Review
Report Review

Very helpful, helped me right away and got me the right piece I wanted

Date of experience: March 25, 2022
Colorado
1 review
0 helpful votes
Follow Hunter T.
Unfollow Hunter T.
Share Review
Report Review

I couldn't get them in my nose yet
April 24, 2022

I couldn't get them in my nose yet. The L shape wasn't as long as the previous one so I'm not sure if that's an error on my side.

Date of experience: March 25, 2022
Iowa
1 review
0 helpful votes
Follow Jade R.
Unfollow Jade R.
Share Review
Report Review

It's was okay
March 25, 2022

It's was okay. I don't really have any elders back except shipping takes forever.

Date of experience: March 25, 2022
Florida
1 review
0 helpful votes
Follow Maggie K.
Unfollow Maggie K.
Share Review
Report Review

Always very on time with deliveries, the pieces are nicely sealed, and the customer support is lovely.

Date of experience: March 25, 2022
Massachusetts
1 review
0 helpful votes
Follow Kristina S.
Unfollow Kristina S.
Share Review
Report Review

It was very good
March 25, 2022

It was very good. No problems at all and it came quick

Date of experience: March 25, 2022
Utah
1 review
0 helpful votes
Follow Kally H.
Unfollow Kally H.
Share Review
Report Review

Love how cute these are!
March 25, 2022

Love how cute these are! Fits well and comfortably. Fast delivery.

Date of experience: March 25, 2022
Colorado
1 review
0 helpful votes
Follow Alexis U.
Unfollow Alexis U.
Share Review
Report Review

Easy, quick, great quality piercings for a low price

Date of experience: March 25, 2022
Michigan
2 reviews
0 helpful votes
Follow Jessica E.
Unfollow Jessica E.
Share Review
Report Review

Really good company
March 25, 2022

Really good company. Easy to work with. Great deals.

Date of experience: March 25, 2022
Montana
1 review
0 helpful votes
Follow Lara I.
Unfollow Lara I.
Share Review
Report Review

Great service and products speedy delivery and no issues

Date of experience: March 25, 2022
California
1 review
0 helpful votes
Follow Stacy M.
Unfollow Stacy M.
Share Review
Report Review

Overall I would shop at this website again my only complaint would be to know whether an individual piece is more suited for the left or right ear

Date of experience: March 25, 2022
Michigan
1 review
0 helpful votes
Follow Emily V.
Unfollow Emily V.
Share Review
Report Review

Fine, lots of options and quick shipping. I love my new stud.

Date of experience: March 25, 2022
Florida
1 review
0 helpful votes
Follow SHELLEY T.
Unfollow SHELLEY T.
Share Review
Report Review

Very happy with purchases; great customer service;...
March 25, 2022
Updated review

Very happy with purchases; great customer service; reasonable prices

Date of experience: March 25, 2022

Frustrated that I can't use rewards if I use a coupon
February 26, 2022
Previous review

Frustrated that I can't use rewards if I use a coupon.

Date of experience: February 26, 2022

Disappointed that you cannot use coupon codes if you...
February 5, 2022
Previous review

Disappointed that you cannot use coupon codes if you redeem reward points. It makes the reward points pointless. On the plus side, like large selection.

Date of experience: February 5, 2022
Oregon
1 review
0 helpful votes
Follow Jillian T.
Unfollow Jillian T.
Share Review
Report Review

I found so much beautiful, high quality, comfortable jewelry at really affordable prices on BodyCandy, letting me treat myself without breaking the bank.

Date of experience: March 25, 2022
Canada
1 review
0 helpful votes
Follow laiba I.
Unfollow laiba I.
Share Review
Report Review

Didn't reply like majority of what i got. The jewelry hurt my completely healed piercings and i had to change them back to the original. All jewelry looks nice and same as the picture though

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 25, 2022
Ohio
2 reviews
0 helpful votes
Follow Summer A.
Unfollow Summer A.
Share Review
Report Review

Always a great experience when shopping BodyCandy's

Date of experience: March 24, 2022
Colorado
1 review
0 helpful votes
Follow Edie O.
Unfollow Edie O.
Share Review
Report Review

Quick and easy shopping experience, found a really cool earring I liked. Quick shipping and good communication.

Date of experience: March 24, 2022
Louisiana
2 reviews
0 helpful votes
Follow Dominique E.
Unfollow Dominique E.
Share Review
Report Review

Good experience, easy to order, fast delivery. Good product

Date of experience: March 24, 2022
Canada
1 review
0 helpful votes
Follow Morgan I.
Unfollow Morgan I.
Share Review
Report Review

Great products, fast shipping, great selection! Overall great experience

Date of experience: March 24, 2022
Michigan
1 review
0 helpful votes
Follow Natisha J.
Unfollow Natisha J.
Share Review
Report Review

They only have standard bar lengths for nipple rings. Not all nipples come in the same diameter so they need to carry the longer bars also.

Date of experience: March 24, 2022
Illinois
1 review
0 helpful votes
Follow Joceyn Q.
Unfollow Joceyn Q.
Share Review
Report Review

Bad never again
April 23, 2022

Bad never again. It was beautiful but sadly it broke :/

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 24, 2022