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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,548 reviews

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
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It was perfect thanks!
April 8, 2022

It was perfect thanks! That are so pretty and arrive in time.

Date of experience: April 8, 2022
Florida
1 review
0 helpful votes
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Great except as always
April 8, 2022

Easy to find what I was looking for easy check out great promo code which always helps make the difference in todays world

Date of experience: April 8, 2022
California
1 review
0 helpful votes
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Unfortunately I don't have additional to add.

If you want the cust to submit the survey you might want to take this part out, it shouldn't be a requirement to type 50 characters

Date of experience: April 8, 2022
Georgia
1 review
0 helpful votes
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Everything was great
April 8, 2022

Everything was great. Shipping is fast, but it takes such a long time for them to process your order.

Date of experience: April 7, 2022
California
1 review
0 helpful votes
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I have a great experience everytime i purchase from the body candy site and their jewelry is amazing quality as well

Date of experience: April 7, 2022
Florida
1 review
0 helpful votes
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Long time custo
April 8, 2022

I've shopped with body candy since my first piercing at 14 until now I'm 23 so I've been a customer for a while! It's a great busy and has great quality jewelry. Happy to she this company still going strong!

Date of experience: April 7, 2022
South Dakota
1 review
0 helpful votes
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I like body candy
April 8, 2022
Updated review

Surprise discount after placing another order. Easy to find what I wanted by searching for pink nose ring.

Date of experience: April 7, 2022

Huge selection!
April 7, 2022
Previous review

Huge selection! Amazing prices. Live the discount codes!

Date of experience: April 7, 2022
Oklahoma
1 review
0 helpful votes
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Their products are very cute
April 8, 2022

Their products are very cute. I went to the website and searched what I wanted pretty easy. It pulled up sizes and products so I can see the options I had and even recommend more

Date of experience: April 7, 2022
Canada
1 review
0 helpful votes
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It was great i got everything i bought without trouble on the delays announced

Date of experience: April 7, 2022
New York
1 review
0 helpful votes
Follow Che-harazaan R.
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They were so kind and emailed back quickly, and even resent my purchase when it got lost in shipping, I truly appreciate them and the jewelry is beautiful, will definitely be ordering from here again.

Date of experience: April 7, 2022
South Carolina
1 review
0 helpful votes
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Went very well, came sooner than expected, beautiful jewelry

Date of experience: April 7, 2022
Georgia
1 review
0 helpful votes
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Loved everything!
April 7, 2022

Loved everything! Came in a timely manner! Will order again

Date of experience: April 7, 2022
Canada
1 review
0 helpful votes
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I love it but it's to big for me but the product is very well

Date of experience: April 7, 2022
Missouri
1 review
0 helpful votes
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Delivery was very fast and the items are super cheap

Date of experience: April 7, 2022
Pennsylvania
1 review
0 helpful votes
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Was not as I anticipated
May 7, 2022

Was not as I anticipated. Much smaller than expected

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 7, 2022
Texas
1 review
0 helpful votes
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Takes a little to get in but they are quality piercings for sure

Date of experience: April 7, 2022
Ohio
1 review
0 helpful votes
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Need a grab bag with acrylic options. I learned I can't wear metal nipple rings.

Date of experience: April 7, 2022
Switzerland
1 review
0 helpful votes
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Long delivery time
May 7, 2022

Long delivery time
Product quality not as expected

Date of experience: April 7, 2022
California
1 review
0 helpful votes
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For the most part the jewelry was very cute but I got sent the wrong nose ring but other than that everything was good.

Date of experience: April 7, 2022
California
1 review
0 helpful votes
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Super easy to use, like that I can search things by gauge size or the bar length. My only problem is that there are so many chances it's hard to choose!

Date of experience: April 6, 2022