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SmartCustomer Website Reviews and Complaints
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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

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50,555 reviews

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Wyoming
1 review
0 helpful votes
Follow ROSE G.
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Awesome and fast shipping only suggestion is to list the length of the bar bells as the bars didn't fit my tongue

Date of experience: April 11, 2022
Michigan
1 review
0 helpful votes
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Great experience!
April 12, 2022

Great experience! I love the ring and it looks expensive

Date of experience: April 11, 2022
Colorado
1 review
0 helpful votes
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Easy to find what I was looking for, love the options, and love the price

Date of experience: April 11, 2022
Alabama
1 review
0 helpful votes
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I would order from BodyCandy again. I would read the measurements better now that I have a better understand the sizing.

Date of experience: April 11, 2022
Australia
1 review
0 helpful votes
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You advertise worldwide shipping but i just spent literally 3 hours and 15 minutes today selecting 22 different pieces of jewellery just to see you don't ship to Australia when i tried to place the order after I finished. Seriously can't you make it clear where you do and don't ship so we don't spend 3 hours for nothing?

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 11, 2022
Texas
1 review
0 helpful votes
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Quick shipping and super fair prices. The website is a little difficult to navigate on mobile though in my experiences.

Date of experience: April 11, 2022
California
2 reviews
0 helpful votes
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Overall I had a good experience jewelry came fast and was cute but 2 out of the 3 septum rings I bought were too small for my nose. Maybe I need to size up.

Date of experience: April 11, 2022
Texas
1 review
0 helpful votes
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I like the website but wish you could use you're profile to save things for later or a wishlist of some sort. It's not really fit personalized to the consumer it's just a website. Woukd be awesome if yalk had an app also!.

Date of experience: April 11, 2022
California
1 review
0 helpful votes
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Love the discount codes y'all send! Also love the selection, and quick shipping!

Date of experience: April 11, 2022
Ohio
1 review
0 helpful votes
Follow Ashley G.
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I was in love with the one nose ring I had from here; then I just recently lost it. I came back to buy the same one and a few others. When I got it, it wasn't the same; it was bigger. Since I got more than one, I figured it was just time to try something new, but none of them worked out. Keep falling out, broken, hard to adjust, etc.

Date of experience: April 11, 2022
Missouri
1 review
0 helpful votes
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Order came quickly!
April 11, 2022

Order came quickly! Good sale on the product. Too bad both the original and replacement both broke after a week at the most

Date of experience: April 11, 2022
Germany
1 review
0 helpful votes
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Everything was fine, it Looks the same as the pictures and Hase a good quality

Date of experience: April 11, 2022
Ohio
1 review
0 helpful votes
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It has been overall pretty good everything came promptly and all the jewelry looks great. O ly thing is some of it is really tiny and I wouldn't have guessed that from the pictures.

Date of experience: April 11, 2022
Pennsylvania
1 review
0 helpful votes
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BodyCandy never disappoints with their products, they always match the photos and descriptions. Always fast shipping too.

Date of experience: April 11, 2022
Texas
1 review
0 helpful votes
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Helped with my allergy to surgical steel. I love it and I probably won't be taking it out anytime soon.

Date of experience: April 10, 2022
Texas
1 review
0 helpful votes
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Bomb.com
April 10, 2022

Nice selection! Easy to apply! Cute on me. Lots of compliments

Date of experience: April 10, 2022
Canada
1 review
0 helpful votes
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Always an enjoyable experience
April 10, 2022

Always an enjoyable experience. A lot of choices. I was a bit disappointed of the blue sapphire nose ring. The blue did not come out as dark as shown in the picture of the site. Was a lot lighter.
Overall, good!

Date of experience: April 10, 2022
Washington
1 review
0 helpful votes
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Cheaply made products, but they arrived quickly. I suppose one of the nose Riggs is decent but the other two that I ordered were not worth the money.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 10, 2022
Georgia
1 review
0 helpful votes
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The white matte barbell nipple rings were great, but the balls on the ends, it's like the paint coating is cracking, otherwise im very happy with my purchase.

Date of experience: April 10, 2022
North Carolina
1 review
0 helpful votes
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Product was exactly as described, shipped quickly and very satisfied!

Date of experience: April 10, 2022