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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

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50,536 reviews

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New Zealand
1 review
0 helpful votes
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Great Jewellery, great service
April 14, 2022

Great Jewellery, great service. All of the pieces I got I love! No complaints

Date of experience: April 14, 2022
Florida
1 review
0 helpful votes
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Products came in good time and in good quality. Thanks!

Date of experience: April 14, 2022
Canada
1 review
0 helpful votes
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All good except for the 9/16 taper set, can't use as pieces don't screw together

Date of experience: April 14, 2022
California
1 review
0 helpful votes
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I've been happy with all my purchases. Good prices and fast shipping.

Date of experience: April 14, 2022
Canada
1 review
0 helpful votes
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Fantastic experience except the continuing emails wanting a review

Date of experience: April 14, 2022
Canada
1 review
0 helpful votes
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Love it all
April 14, 2022

Love it all. Came quicker than I thought it would be delivered.

Date of experience: April 14, 2022
New York
1 review
0 helpful votes
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The ordering an delivery were great! The hoop (the size not the gauge) is a bit too large for my nose, but once I go fire out what size I need, I will order again! It's a great quality product!

Date of experience: April 14, 2022
California
1 review
0 helpful votes
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Fast shipping.the process was easy
April 14, 2022

Fast shipping.the process was easy. Had my new belly ring in no time.

Date of experience: April 14, 2022
Missouri
1 review
0 helpful votes
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Great
April 14, 2022

Great. They actually sent me the correct size. I have ordered threw multiple other places and they kept sending me the wrong size no matter how many times I changed the size

Date of experience: April 14, 2022
Pennsylvania
1 review
0 helpful votes
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Love my new nipple rings they r so cute shiny and just perfect

Date of experience: April 13, 2022
Florida
1 review
0 helpful votes
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Loved the pieces I bought and was shipped quicker than expected

Date of experience: April 13, 2022
Canada
3 reviews
0 helpful votes
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I was not impressed by 99% of what I got
May 14, 2022
Updated review

I was not impressed by 99% of what I got. I was only happy with the nipple cages as I had ordered them once before and had lost one, so I had to reorder another pair for just one

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 13, 2022

Usually pretty good and fast
March 18, 2022
Previous review

Usually pretty good and fast

Date of experience: March 17, 2022
Nevada
1 review
0 helpful votes
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The items I received came in a timely manner. I he products received came just as described

Date of experience: April 13, 2022
Canada
1 review
0 helpful votes
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Average shipping time, cheap jewelry. Prob will try another site next time

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 13, 2022
Georgia
1 review
0 helpful votes
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(Partial) Review
April 14, 2022
Updated review

This is my first time ordering nose rings, as I've only had my septum pierced for a month and can't change the jewelry out yet. But, I saw these beautiful options and just could not resist to buy some fun rings ahead of time. They arrived so quickly too!

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Date of experience: April 13, 2022

I love all the pieces I ordered
February 9, 2022
Previous review

I love all the pieces I ordered. They are beautiful

Date of experience: February 9, 2022
New York
1 review
0 helpful votes
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………………………….,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Date of experience: April 13, 2022
Texas
1 review
0 helpful votes
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I enjoy purchasing from BodyCandy and will purchase again in the future.

Date of experience: April 13, 2022
Michigan
1 review
0 helpful votes
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Fantastic response to questions
April 13, 2022

Fantastic response to questions. Fits wonderfully and is super easy to put in.

Date of experience: April 13, 2022
Missouri
0 reviews
0 helpful votes
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Best website to get body jewelry from! I have 10+ piercings and BodyCandy is the only place I purchase body jewelry. Great prices, Great customer service, and really fast shipping!

Date of experience: April 13, 2022
Minnesota
0 reviews
0 helpful votes
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Great delivery timing
April 13, 2022

Great delivery timing. Fits very nice. Nice design

Date of experience: April 13, 2022