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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,475 reviews

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California
1 review
0 helpful votes
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They have nice jewelry and Great customer service!

Date of experience: April 20, 2022
Texas
1 review
0 helpful votes
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10/10
April 20, 2022

10/10. Good quality rings and they came in faster than expected.

Date of experience: April 20, 2022
Oregon
1 review
0 helpful votes
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They're always quick and the products are great. Very cute selections

Date of experience: April 20, 2022
Tennessee
1 review
0 helpful votes
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Fast shipping and price was ok just needs to be better quality

Date of experience: April 20, 2022
Maryland
1 review
0 helpful votes
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I love all of the deals I can find on this site for all the really nice gauges

Date of experience: April 20, 2022
Georgia
1 review
0 helpful votes
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These items came in within a week of ordering and I love them. Perfectly good quality at a great price.

Date of experience: April 20, 2022
New Mexico
1 review
0 helpful votes
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Sorry, I'm not great at reviews
April 20, 2022

Sorry, I'm not great at reviews. I like my purchases!

Date of experience: April 19, 2022
Missouri
1 review
0 helpful votes
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Good, nothing to complain about except for the fact I have to fill this out

Date of experience: April 19, 2022
Ohio
1 review
0 helpful votes
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Good
April 20, 2022

Good. Easy. Had a lot of options. Wish there was more Playboy and zodiac options for industrials.

Date of experience: April 19, 2022
Kansas
1 review
0 helpful votes
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Quick shipping
April 20, 2022

Quick shipping. Good quality products. I did not have any issues

Date of experience: April 19, 2022
Michigan
1 review
0 helpful votes
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Awesome!
April 20, 2022

Awesome! Love my new nose piercing, I would recommend!

Date of experience: April 19, 2022
Oklahoma
1 review
0 helpful votes
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Great!
April 19, 2022

Great! I had a missing piece, contacted them and they sent it out that day.

Date of experience: April 19, 2022
Georgia
1 review
0 helpful votes
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Amazing
April 19, 2022

Amazing. Got my order within the time frame estimated.

Date of experience: April 19, 2022
New York
1 review
0 helpful votes
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I didn't receive my order at first then they resent it and i received it. Thank you

Date of experience: April 19, 2022
New Jersey
1 review
0 helpful votes
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They just messed up my order at first and gave me a tongue piercing instead of the opal belly ring

Date of experience: April 19, 2022
Maryland
1 review
0 helpful votes
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I ordered an 18 gauge size for both and received 16 instead

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 19, 2022
Illinois
1 review
0 helpful votes
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Was trying the L shaped nose rings for the first time. Love them!

Date of experience: April 19, 2022
Canada
1 review
0 helpful votes
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Excellent experience overall will shop again with body candy

Date of experience: April 19, 2022
New York
1 review
0 helpful votes
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Was shipped new product when other was faulty within a week.

Date of experience: April 19, 2022
Canada
1 review
0 helpful votes
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It's okay wish I wasn't so costly for a single item that I could get in my locale mall for same price.

Date of experience: April 19, 2022