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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
Sponsored message from BodyCandy
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,455
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,565 reviews

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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It's cool.
May 18, 2022

Just doesn't sit right. Not a big deal gave it to a friend.

Date of experience: May 18, 2022
Washington
1 review
0 helpful votes
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Very cute
May 18, 2022

Everything came quickly and was very cute and good quality.

Date of experience: May 18, 2022
Ohio
1 review
0 helpful votes
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Looking for jewelry
May 18, 2022

It would be nice if categories were refined to easier search

Date of experience: May 18, 2022
Texas
1 review
0 helpful votes
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Awesome site
May 18, 2022

Love this site, will purchase all my jewelry from this website.

Date of experience: May 18, 2022
Mississippi
1 review
0 helpful votes
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Many options
May 18, 2022

Many options. Just wish there were some "blanks" so that I could customize it with my own stones or resin design.

Date of experience: May 17, 2022
Florida
1 review
0 helpful votes
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Project studs
May 17, 2022

The studs are great! I'm going to put some big freshwater pearls on them for my wife if I can stay at home long enough.

Date of experience: May 17, 2022
Wisconsin
1 review
0 helpful votes
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Happy
May 17, 2022

Products are amazing, the prices are affordable and there's so much to choose from

Date of experience: May 17, 2022
Thailand
1 review
0 helpful votes
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Product design is very good
May 17, 2022
Updated review

Product design is very good. Fast delivery and very impressed with the discount

Date of experience: May 17, 2022

Fast store service
February 25, 2022
Previous review

Fast store service

Date of experience: February 24, 2022

Very good product
February 12, 2022
Previous review

Very good product

Date of experience: February 12, 2022

Easy to order, convenient, fast
January 25, 2022
Previous review

Easy to order, convenient, fast

Date of experience: January 24, 2022

Shopping is convenient and fast
January 23, 2022
Previous review

Shopping is convenient and fast.

Date of experience: January 22, 2022

Very Good^^
January 3, 2022
Previous review

Very Good^^

Date of experience: January 3, 2022
Maryland
1 review
0 helpful votes
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Love them
May 17, 2022

They we easy to find and look exactly like they did in the picture.

Date of experience: May 17, 2022
Texas
1 review
0 helpful votes
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Great
May 17, 2022

My experience was great and i would recommend ppl to buy from here as well as buy from here agin myself.

Date of experience: May 17, 2022
Missouri
1 review
0 helpful votes
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Excellent quality!
May 17, 2022

I enjoyed the jewelry I got and the shopping experience was easy. Everything arrived on time.

Date of experience: May 17, 2022
Canada
1 review
0 helpful votes
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Fast shipping
May 17, 2022

Fast shipping and good quality! I'm really happy to found the bodycandy online store!

Date of experience: May 16, 2022
South Carolina
1 review
0 helpful votes
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Body candy review
June 16, 2022

Overall 4/10, really didn't get what i expected so I was very disappointed.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 16, 2022
Maryland
1 review
0 helpful votes
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Would buy again.
May 16, 2022

The online store is easy to navigate and there's always great reviews.

Date of experience: May 16, 2022
California
1 review
0 helpful votes
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Good stuff
May 16, 2022

Got my order on time and it looks great. Piercing that I ordered looked exactly like the picture, quality is awesome. Can't complain.

Date of experience: May 16, 2022
Texas
1 review
0 helpful votes
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Awesome!
May 16, 2022

BodyCandy's website is super easy to shop on! Everything is laid out clearly and there are so many options!

Date of experience: May 16, 2022
Nevada
1 review
0 helpful votes
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Didn't mean to order :/
June 15, 2022

I was in the checkout screen and wanted to put in a promo code I had received in a text to see if I could afford it. When I clicked enter to add the promo code to my order it automatically sent the order through with no option to cancel even though I didn't click the order button, just the add promo code button.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 15, 2022
Indiana
1 review
0 helpful votes
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Good stuff!
May 16, 2022

Not only is there a huge array of stuff to choose from, the products are good too! I have sensitive skin and I have never had a reaction from the jewelry I have gotten here.

Date of experience: May 15, 2022
Australia
1 review
0 helpful votes
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Great shop
May 15, 2022

Great quality and great selection would definitely buy here again

Date of experience: May 15, 2022
Massachusetts
1 review
0 helpful votes
Follow Disappointed and wouldn't buy any again G.
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At first I was super skeptical and I was right to be in the end. I got 6 piercings a bit disappointed that they don't come in bigger sizes. And I still bought them despite that. And I am literally left with only 2 functioning piercings. The others either turned green or broke.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 15, 2022