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SmartCustomer Website Reviews and Complaints
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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,456
quality
252
This company responds to reviews on average within 1 day

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50,565 reviews

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Wisconsin
1 review
0 helpful votes
Follow Celeste V.
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Overall I love the belly rings, just been having some issues with nose rings.

Date of experience: July 10, 2022
Canada
1 review
0 helpful votes
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The site is easy to navigate and I love the selection of jewelry for all types of piercings

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 10, 2022
Illinois
1 review
0 helpful votes
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My right tragus is pierced and these are almost impossible to put in. I wish they were double sided.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 9, 2022
Montana
1 review
0 helpful votes
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Amazing products with great pricing- will purchase from them again

Date of experience: July 9, 2022
Oklahoma
1 review
0 helpful votes
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I probably will not purchase again since 2 out of 3 did not work.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 9, 2022
Indiana
1 review
0 helpful votes
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Please improve the septum rings
July 10, 2022

Please improve the septum rings. My last few have been impossible to close, they don't line up or click right. My purchases are basically useless.

Date of experience: July 9, 2022
Washington
1 review
0 helpful votes
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Everything went smoothly
July 9, 2022

Everything went smoothly. Placed my order and received it quickly.

Date of experience: July 9, 2022
Canada
1 review
0 helpful votes
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Fast and reliable
July 9, 2022

Fast and reliable. I've found other websites are too vague and unhelpful with their sizing and layouts.

Date of experience: July 9, 2022
Switzerland
1 review
0 helpful votes
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They said free shipping but i had to pay for shipping anyways

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 9, 2022
Arizona
1 review
0 helpful votes
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I really like body candy because they have affordable jewelry and great customer service.

Date of experience: July 9, 2022
Texas
1 review
0 helpful votes
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Nice smooth and easy was very happy with the overall experience

Date of experience: July 9, 2022
Canada
1 review
0 helpful votes
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Je suis vraiment contente
July 9, 2022

Je suis vraiment contente. Il sont arriver rapidement et conforme

Date of experience: July 9, 2022
Pennsylvania
2 reviews
0 helpful votes
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Items were easy to find and purchase. Items were also delivered quickly.

Date of experience: July 9, 2022
Brazil
1 review
0 helpful votes
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Good
July 9, 2022

Good. The website is nice and organized and my package got here in a good amount of time

Date of experience: July 9, 2022
Pennsylvania
1 review
0 helpful votes
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The pregnancy jewelry sucks but everything else is awesome and beautiful

Date of experience: July 9, 2022

Nice stuff
June 16, 2022
Previous review

Nice stuff. I hope its just as nice when it shows up

Date of experience: June 15, 2022
South Carolina
1 review
0 helpful votes
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I've ordered from here on multiple occasions, and so far I love everything!

Date of experience: July 9, 2022
Colorado
1 review
0 helpful votes
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Very easy and super fast
July 9, 2022

Very easy and super fast. Always best quality nose rings and piercings. This is the only site I buy my piercings from

Date of experience: July 9, 2022
Illinois
1 review
0 helpful votes
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Will definitely order all of my jewelry from here!

Date of experience: July 9, 2022
Georgia
1 review
0 helpful votes
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Overall I like the quality of the jewelry it helped my piercings be less irritated I just didn't like how my gold belly piercing was tarnished right when I got it.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 9, 2022
Canada
1 review
0 helpful votes
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All the items my day I'm just hoping they fit for my piercings some are new so I'm still trying to figure out sizing size

Date of experience: July 8, 2022