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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
Sponsored message from BodyCandy
Get 25% you order with code: SJ25
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,460
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,574 reviews

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New York
1 review
0 helpful votes
Follow Isabella W.
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The rings are great quality with a super quick delivery

Date of experience: July 13, 2022
Michigan
1 review
0 helpful votes
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Great quality jewelry and reasonable shipping time

Date of experience: July 13, 2022
California
1 review
0 helpful votes
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Body candy has some unique designs that rarely disappoint. Definitely appreciate the customer support as well.

Date of experience: July 13, 2022
Indiana
1 review
0 helpful votes
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Always love body candy
July 14, 2022
Updated review

Always love body candy. Just wish you had more 16 gauge 1/4 inch hinged segment rings.

Date of experience: July 13, 2022

Love BodyCandy jewelry!
March 26, 2022
Previous review

Love BodyCandy jewelry! And they always automatically have the savings code applied when checking out! It could t be a better shopping experience.

Date of experience: March 26, 2022

The site is easy to navigate and the check out accepts...
February 8, 2022
Previous review

The site is easy to navigate and the check out accepts the coupon codes. Lots of beautiful jewelry to choose from.

Date of experience: February 8, 2022

Quick, easy shopping and check out
January 9, 2022
Previous review

Quick, easy shopping and check out. Coupon code worked.

Date of experience: January 8, 2022
Indiana
1 review
0 helpful votes
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Beware cheap jewelry
August 13, 2022

Beware cheap jewelry. You get what you pay for. Might be okay for earrings but not anywhere more sensitive than that. I don't have particularly sensitive skin but my nose did NOT like this stuff.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 13, 2022
Arkansas
1 review
0 helpful votes
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The website is finicky at times, but I love the plethora of options and I haven't been disappointed yet!

Date of experience: July 13, 2022
California
1 review
0 helpful votes
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Well done, another fine purchase from the people over at Body Candy

Date of experience: July 13, 2022
Kansas
1 review
0 helpful votes
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The ball on the white horseshoe busted the first time I used it. Customer service sent a replacement horseshoe at no charge. It was a smooth experience. Just a few questions, and voila. It was fantastic.

Date of experience: July 13, 2022
Michigan
1 review
0 helpful votes
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Perfection
July 13, 2022

Perfection. Order was simple. Delivered within 2 days.

Date of experience: July 13, 2022
Virginia
1 review
0 helpful votes
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Quick shipping and awesome quality. This was exactly what I was looking for. I couldn't be more pleased :)

Date of experience: July 12, 2022
Georgia
1 review
0 helpful votes
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Love everything I got!
July 13, 2022

Love everything I got! Can't wait to purchase new rings again

Date of experience: July 12, 2022
Virginia
1 review
0 helpful votes
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Smooth delivery and on time
July 13, 2022

Smooth delivery and on time. Satisfied with variety.

Date of experience: July 12, 2022
Ohio
1 review
0 helpful votes
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Great everything this is perfect and i can't wait to wear them.

Date of experience: July 12, 2022
Minnesota
1 review
0 helpful votes
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Was very impressed on it coming on time! Only took about a week!

Date of experience: July 12, 2022
Illinois
1 review
0 helpful votes
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Shopping experience was great and product arrived in a reasonable time but it was not the correct size that was stated.

Date of experience: July 12, 2022
Wisconsin
1 review
0 helpful votes
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Loved my purchase super satisfied got many compliments :)

Date of experience: July 12, 2022
Alaska
1 review
0 helpful votes
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This site has been very nice, lots of options to choose from, and easy to find what I'm looking for.

Date of experience: July 12, 2022
Canada
1 review
0 helpful votes
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Excellent!
July 12, 2022

Excellent! Delivered in a timely manner. Would recommend
Great sales

Date of experience: July 12, 2022
Colorado
1 review
0 helpful votes
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Beautiful jewelry with lots of choices and very affordable. I can't wait to get my new jewelry!

Date of experience: July 12, 2022
Washington
2 reviews
0 helpful votes
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Wonderful selection at affordable pricing! Overall good experience. Some of the pieces were lower quality, but not horrible.

Date of experience: July 12, 2022