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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,475
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,637 reviews

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Canada
1 review
0 helpful votes
Follow Chantal H.
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They always have the cutest jewellery! I use the tiny hoops for my nipple piercings.

Date of experience: July 27, 2022
Texas
2 reviews
0 helpful votes
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Love the jewelry
July 27, 2022

Love the jewelry. Beautiful designs. Shop with them all the time.

Date of experience: July 27, 2022
Georgia
1 review
0 helpful votes
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Easy site navigation, cute products, fast ordering, it is all appreciated

Date of experience: July 27, 2022
Pennsylvania
1 review
0 helpful votes
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It was a good experience, please remove this part so that people can rate things without typing up a random sentence, thanks

Date of experience: July 27, 2022
Florida
1 review
0 helpful votes
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It was a good experience like usual, I just wish that they would have longer nipple rings with all of the cute designs of the other ones. That is starting to get annoying.

Date of experience: July 27, 2022
California
1 review
0 helpful votes
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When i placed my order, they'd take a couple weeks but honestly was a quick delivery. Probably a week max

Date of experience: July 26, 2022
Georgia
1 review
0 helpful votes
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I wish they had a bigger selection of industrial bar sizes. I ordered a 30mm and 31mm industrial bar in length and it's too long for my ear.

Date of experience: July 26, 2022
Ohio
1 review
0 helpful votes
Follow Mazzie A.
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It's a great place to look for good jewelry for a good price. The one issue I've ran into is that sometimes when I have one size selected, it adds a completely different one to my cart and won't allow me to add the correct size.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 26, 2022
Texas
1 review
0 helpful votes
Follow Laura M.
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Great service
July 27, 2022

Great service. Received products sooner than scheduled to come.

Date of experience: July 26, 2022
Pennsylvania
1 review
0 helpful votes
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10/10 nothing to complain about, package arrived on time

Date of experience: July 26, 2022
New York
1 review
0 helpful votes
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Came super quick, no issues at all! Always has super cute things.

Date of experience: July 26, 2022
California
1 review
0 helpful votes
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Fantastic as always
July 26, 2022

Fantastic as always. Shipping is always quick. Items are inexpensive but last me months, until I ultimately buy more!

Date of experience: July 26, 2022
GB
1 review
0 helpful votes
Follow Faith I.
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Very good, belly ring is my favourite. Earings are a tiny bit tough to get the back off but not a problem

Date of experience: July 26, 2022
Texas
1 review
0 helpful votes
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I never have a bad shopping experience with Body Candy:-)

Date of experience: July 26, 2022
Canada
1 review
0 helpful votes
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The website glitched
August 25, 2022

The website glitched - I selected size 0 and it put a different size in my basket. I can't wear either guages - what a waste, but they look nice..

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 26, 2022
Florida
2 reviews
0 helpful votes
Follow Ollie N.
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Really good!
July 26, 2022

Really good! Definitely recommend buying from them!

Date of experience: July 26, 2022
Florida
2 reviews
0 helpful votes
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Really good!
July 26, 2022

Really good! Definitely recommend buying from them!

Date of experience: July 26, 2022
Minnesota
1 review
0 helpful votes
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It was easy and fast
July 26, 2022

It was easy and fast. My package came right on time.

Date of experience: July 26, 2022
California
1 review
0 helpful votes
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Overall good and fast shipping
July 26, 2022

Overall good and fast shipping. Not the first time buying from this site.

Date of experience: July 26, 2022
Indiana
1 review
0 helpful votes
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Excellent selection, sleek website, and a fantastic team to back it up. They've made a repeat customer out of me!

Date of experience: July 25, 2022