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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

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50,499 reviews

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Massachusetts
1 review
0 helpful votes
Follow juli T.
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I like body csnt and the jewelry is super pretty, but i wish there were other sizes or size guides that let you know the side of the piercing

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 27, 2022
Washington
1 review
0 helpful votes
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The site is easy to navigate and most of the jewelry I've bought is decent with the exception of the matte pieces.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 27, 2022
Florida
1 review
0 helpful votes
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So many things to choose from, it's like a wonderland of body jewelry.

Date of experience: August 26, 2022
Nebraska
1 review
0 helpful votes
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Kind of dissatisfied
September 26, 2022

Kind of dissatisfied. Hard to open and close some items and to get the ball off

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 26, 2022
Canada
1 review
0 helpful votes
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Good
August 27, 2022

Good. I did buy items that I didn't pay attention to the details of and now can't use but that is completely my fault. The jewelry quality is descent and is a great price.

Date of experience: August 26, 2022
Texas
1 review
0 helpful votes
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Products look amazing and shipping was quick. Very satisfied with everything overall

Date of experience: August 26, 2022
Pennsylvania
1 review
0 helpful votes
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Never have a problem with ordering from you
August 27, 2022
Updated review

Never have a problem with ordering from you. Everything always goes well... Wish You Well, Karen

Date of experience: August 26, 2022

Shopping was great
August 9, 2022
Previous review

Shopping was great. But I had a problem with PayPal not excepting my new credit card. I had to change my card number because someone else charged items on my card and my bank gave me a new card number. So I had to call your number and place my order on the phone.

Date of experience: August 9, 2022
Tennessee
1 review
0 helpful votes
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Great product, super fast shipping!
September 26, 2022

Great product, super fast shipping! Will for sure order again!

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 26, 2022
North Carolina
1 review
0 helpful votes
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I ordered and something didn't come with it but the probables was fixed

Date of experience: August 26, 2022
New York
1 review
0 helpful votes
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Quick and easy and great price, will def shop here again!

Date of experience: August 26, 2022
West Virginia
1 review
0 helpful votes
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Good customer service, but you get what you pay for.

Date of experience: August 26, 2022
Ohio
1 review
0 helpful votes
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It was great and came really fast
August 26, 2022

It was great and came really fast. All the jewelry was great quality

Date of experience: August 26, 2022
Canada
1 review
0 helpful votes
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The website was easy to use, so I could easily filter for the piercings I wanted.

Date of experience: August 26, 2022
Texas
1 review
0 helpful votes
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I always love the options for plugs
August 26, 2022

I always love the options for plugs. Never fail to amaze me!

Date of experience: August 26, 2022
Michigan
2 reviews
0 helpful votes
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Efficient and easy check out
August 26, 2022

Efficient and easy check out. I wish they had more minimalist and understated small studs, especially bezel set opals.

Date of experience: August 26, 2022
Texas
1 review
0 helpful votes
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Some of these are really heavy and hurt my nose. Some of the colors are very pretty though.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 26, 2022
Canada
1 review
0 helpful votes
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Lots of selection, good quality items. Easy website to navigate. Great deals.

Date of experience: August 26, 2022
New York
1 review
0 helpful votes
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Received my order within one week
August 26, 2022

Received my order within one week. Very happy with the quality of everything

Date of experience: August 26, 2022
Tennessee
1 review
0 helpful votes
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I absolutely love shopping at Body Candy! They always have the right things I need for each of my piercings! Fast shipping..

Date of experience: August 25, 2022
Jamaica
1 review
0 helpful votes
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Love body candy, I will most definitely continue to use them

Date of experience: August 25, 2022