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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
Sponsored message from BodyCandy
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

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50,557 reviews

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Maine
1 review
0 helpful votes
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A few too many ads but the process is easy and the deals are good, and the site makes it easy to filter out metals/plating that aren't as safe if you don't want it which is super helpful.

Date of experience: October 11, 2022
New York
1 review
0 helpful votes
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Very straightforward purchasing experience and incredibly fast shipping

Date of experience: October 11, 2022
Canada
1 review
0 helpful votes
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Great material, I would -love it
October 11, 2022

Great material, I would -love it- if the push in tops were the same size or balls. Really hoping to see more variety in sizes.

Date of experience: October 11, 2022
Oregon
1 review
0 helpful votes
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These are wonderful!
October 11, 2022

These are wonderful! I can't decide which one I want to put in first! But I have to wait cause it's not finished healing

Date of experience: October 10, 2022
Kentucky
1 review
0 helpful votes
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Great job love the jewelry!
October 11, 2022

Great job love the jewelry! It's very high quality

Date of experience: October 10, 2022
Pennsylvania
1 review
0 helpful votes
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Date of experience: October 10, 2022
Washington
1 review
0 helpful votes
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Great as usual but glow in the dark item nor actually flow in the dark

Date of experience: October 10, 2022
Oregon
1 review
0 helpful votes
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Cheap metal, turning green
November 9, 2022

Cheap metal, turning green. Delivery/order process was fine but cheap, low quality jewelry

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 10, 2022
New York
1 review
0 helpful votes
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My favorite one is the ghost stud!
October 10, 2022

My favorite one is the ghost stud! Great products overall.

Date of experience: October 10, 2022
Iowa
1 review
0 helpful votes
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The nipple piercings fit poorly and they shipped me the incorrect belly ring. I did not contact customer service because it was an Afterpay shipment. Very disappointed

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 10, 2022
Georgia
1 review
0 helpful votes
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It was great, product came on time and in good shape.

Date of experience: October 10, 2022
Georgia
1 review
0 helpful votes
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Great experience and great sales :) so many cute options

Date of experience: October 10, 2022
Oklahoma
1 review
0 helpful votes
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Great and i think this is the second time ive bought from here and they're all great quality

Date of experience: October 10, 2022
Illinois
1 review
0 helpful votes
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Loved it and super shiny!
October 10, 2022

Loved it and super shiny! Would buy more in the future!

Date of experience: October 10, 2022
Ohio
1 review
0 helpful votes
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Very good they were very helpful in fixing the issue with my order

Date of experience: October 10, 2022
Tennessee
1 review
0 helpful votes
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As per usual, BodyCandy delivered
October 10, 2022

As per usual, BodyCandy delivered. I really enjoy every product I get and I honestly rarely change them until I've worn the piercing out and when I change it it's another one from here.

Date of experience: October 10, 2022
Texas
1 review
0 helpful votes
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Love body candy!
October 10, 2022

Love body candy! All their products are amazing and great quality! My go to spot for all my body jewelry.

Date of experience: October 10, 2022
Iowa
1 review
0 helpful votes
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I had an allergic reaction and stopped wearing them

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 10, 2022
Australia
1 review
0 helpful votes
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Does take a little bit but it worth it. Just not happy about the extra money that was taken out of my account.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 10, 2022
Missouri
1 review
0 helpful votes
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Super fast, as fast as Amazon Great packaging. Great prices.

Date of experience: October 10, 2022