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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,458
quality
252
This company responds to reviews on average within 1 day

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50,558 reviews

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Love my purchase!
October 16, 2022

Love my purchase! I will for sure be ordering again in the future!

Date of experience: October 16, 2022
Texas
1 review
0 helpful votes
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I accidentally ordered the wrong kind
October 16, 2022

I accidentally ordered the wrong kind. Size and material were perfect but I needed the balls with screws instead of the holes. My fault. Could I exchange?

Date of experience: October 16, 2022
Oregon
1 review
0 helpful votes
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This is always my go to for body jewelry. They have such cute stuff and always have a sale going on!

Date of experience: October 16, 2022
Florida
1 review
0 helpful votes
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It's fine the jewelry is good quality but only 1 bad part I can see how cheap it really is.

Date of experience: October 16, 2022
Michigan
1 review
0 helpful votes
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Amazing!
October 16, 2022

Amazing! They have so many choices and so many amazing deals

Date of experience: October 16, 2022
New York
1 review
0 helpful votes
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The gemstone fell out almost immediately it's not set

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 16, 2022
Texas
1 review
0 helpful votes
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So many cute options to choose from!
October 16, 2022

So many cute options to choose from! I lose my mind (and money) every time I shop.

Date of experience: October 16, 2022
Texas
1 review
0 helpful votes
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Good product would recommend to purchase, very nice color

Date of experience: October 15, 2022
Oregon
2 reviews
1 helpful vote
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Cute stuff, good prices, and the shipping was pretty quick

Date of experience: October 15, 2022
Nevada
1 review
0 helpful votes
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Amazing service
October 16, 2022
Updated review

Amazing service. Received the wrong item and within a few minutes the item was ordered at no cost.

Date of experience: October 15, 2022

Too many L shape, screw, and nose bone piercings for...
November 1, 2022
Previous review

Too many L shape, screw, and nose bone piercings for nose piercing.

Date of experience: October 1, 2022
Louisiana
1 review
0 helpful votes
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BodyCandy hasn't given me any issues when ordering from them and they have a lot of sales/deals. Overall pretty good choice for simple nose piercings- which is what i bought.

Date of experience: October 15, 2022
Colorado
1 review
0 helpful votes
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They are amazing and I never tried
October 16, 2022

They are amazing and I never tried
Anything new before and my sister in law has lots

Date of experience: October 15, 2022
Texas
1 review
0 helpful votes
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Too many communications
November 14, 2022

Too many communications. I did enjoy getting to try some new pieces because of a sale, but they ended up being low-quality and makes me hesitant to make any further BodyCandy purchases.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 15, 2022
Australia
1 review
0 helpful votes
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Sad they were lovely but after wearing one of them for a hour then had to take out as it was causing an allergic reaction.

Date of experience: October 15, 2022
New York
1 review
0 helpful votes
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I love my stuff
October 15, 2022

I love my stuff. It came quickly and it fits great

Date of experience: October 15, 2022
New York
1 review
0 helpful votes
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The things we get are always pretty good. Only a few flaws here and there.

Date of experience: October 15, 2022
Arizona
1 review
0 helpful votes
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Love all the rose gold options
October 15, 2022

Love all the rose gold options. Silver makes me look sickly so having gold and rose gold optwas absolutely amazing.

Date of experience: October 15, 2022
Georgia
1 review
0 helpful votes
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I love body candy it's the only place I get my jewelry from! I've been shopping here for years!

Date of experience: October 15, 2022
Canada
1 review
0 helpful votes
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Super cute good quality jewelry for amazing prices!

Date of experience: October 15, 2022
Maine
1 review
0 helpful votes
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My experience was great
October 15, 2022

My experience was great. Everything was packaged good nothing was broken or destroyed. With quick delivery too. Definitely will be purchasing again soon

Date of experience: October 15, 2022