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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,530 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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It was easy and shipping was fast
October 27, 2022

It was easy and shipping was fast. Plus, the pieces were high quality.

Date of experience: October 27, 2022
Pennsylvania
1 review
0 helpful votes
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Good experience except for still having rose one stuck in my septum.

Date of experience: October 27, 2022
Nebraska
1 review
0 helpful votes
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Love it your stuff is a amazing favorite place to shop

Date of experience: October 27, 2022
New York
4 reviews
0 helpful votes
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Shopping was easy with good selection and order was shipped in a timely manner.

Date of experience: October 27, 2022
Australia
1 review
0 helpful votes
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My experience was great
October 27, 2022

My experience was great. The jewellery are beautiful.

Date of experience: October 27, 2022
California
3 reviews
8 helpful votes
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Longtime customer
October 27, 2022
Updated review

Longtime customer. Great company to buy your body piercing jewelry from. What's not to love. The best CS ever!

Date of experience: October 26, 2022

It was great!
June 15, 2022
Previous review

It was great! It always is, other then trying to decide. So many to choose from.

Date of experience: June 14, 2022

I think my daughter will love these
March 7, 2022
Previous review

I think my daughter will love these. There beautiful and will look awesome on her. Such great savings with my 30% off. Yeah free shipping, for me

Date of experience: March 7, 2022

It's good, wish you had more 22 gage bar nose jewelry
December 21, 2021
Previous review

It's good, wish you had more 22 gage bar nose jewelry.

Date of experience: December 20, 2021

Fast shipping and beautiful belly rings
October 18, 2021
Previous review

Fast shipping and beautiful belly rings. I had a small problem, but Belle was quick to make it great. Thank you for the great customer service.

Date of experience: October 17, 2021
Nevada
1 review
0 helpful votes
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Everything turned out perfect except the white pearlescent acrylic ring broke.

Date of experience: October 26, 2022
Kentucky
1 review
0 helpful votes
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Quick
October 27, 2022
Updated review

Quick. Easy. The jewelry was cute and easy to wear. My bf yanked the cherries tho by accident.

Date of experience: October 26, 2022

Quick and easy
July 13, 2022
Previous review

Quick and easy

Date of experience: July 13, 2022
Idaho
2 reviews
0 helpful votes
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Good selection with good prices
November 26, 2022

Good selection with good prices. Product arrived when promised and I am completely satisfied.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 26, 2022
Georgia
1 review
0 helpful votes
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Quick and easy
October 27, 2022

Quick and easy. Package arrive when it was supposed to.

Date of experience: October 26, 2022
Texas
1 review
0 helpful votes
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Good quality
October 27, 2022

Good quality. Fast service. Arrived on time. I like the way each piece looks.

Date of experience: October 26, 2022
Colorado
1 review
0 helpful votes
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Great experience
October 26, 2022

Great experience. I love body candy and have ordered several times.

Date of experience: October 26, 2022
Texas
1 review
0 helpful votes
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Comes fast and great quality!
October 26, 2022

Comes fast and great quality! Love the quality of the products

Date of experience: October 26, 2022
Australia
1 review
0 helpful votes
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A little more information in the description would be more helpful - length and guage of bars. Most only had guage, not length.

Date of experience: October 26, 2022
Canada
1 review
0 helpful votes
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Very easy process
October 26, 2022

Very easy process. Quality items and for great prices. I will order again

Date of experience: October 26, 2022
Texas
1 review
0 helpful votes
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It was easy shopping, decent prices, and fast delivery.

Date of experience: October 26, 2022
Arizona
1 review
0 helpful votes
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I had issues with my order but customer service corrected it quickly so I was very satisfied.

Date of experience: October 26, 2022

I tried to put my discount code twice and the order...
November 19, 2022
Previous review

I tried to put my discount code twice and the order was charged without my approval twice

Date of experience: October 20, 2022
Nebraska
1 review
0 helpful votes
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5 stars, all the time
October 26, 2022

5 stars, all the time. I love bodycandy!
I've recommended the site to a lot of friends

Date of experience: October 26, 2022
Norway
1 review
0 helpful votes
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Nice piercing
October 26, 2022

Nice piercing. God services. Shipped out fast. :)) )

Date of experience: October 26, 2022
Kansas
1 review
0 helpful votes
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They provide so many ways to save money on the site!

Date of experience: October 26, 2022