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SmartCustomer Website Reviews and Complaints
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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,556 reviews

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Bahamas
1 review
0 helpful votes
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The experience was good
December 20, 2022

The experience was good. I would definitely shop with you guys again.

Date of experience: December 19, 2022
Texas
1 review
0 helpful votes
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My overall experience was amazing, more than I expected. I would recommended to all my friends!

Date of experience: December 19, 2022
Australia
1 review
0 helpful votes
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BodyCandy has a great range, easy to use website and my order arrived within the time frame stated. Well packaged items.

Date of experience: December 19, 2022
Pennsylvania
1 review
0 helpful votes
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I needed to restock my belly rings, found what I liked on the site, and made my order, which came quite quickly. For the most part, I like all that I have worn so far. Thanks for the timely transaction.

Date of experience: December 19, 2022
Australia
1 review
0 helpful votes
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Good shipping and fast when you think about where I...
December 19, 2022
Updated review

Good shipping and fast when you think about where I am in the world and where this shop is run from

Date of experience: December 19, 2022

Easy to move around the website and find what you need...
November 22, 2022
Previous review

Easy to move around the website and find what you need for the piercing that you have.

Date of experience: November 22, 2022
New York
2 reviews
1 helpful vote
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Always receive all my items, never had a problem with them.

Date of experience: December 18, 2022
California
2 reviews
0 helpful votes
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Always a great experience
December 19, 2022
Updated review

Always a great experience. So many to select from. Will be ordering again sooner than later

Date of experience: December 18, 2022

Excellent choices and price
December 3, 2022
Previous review

Excellent choices and price

Date of experience: December 3, 2022
Nebraska
1 review
0 helpful votes
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I've never really had any issue with this company before.

Date of experience: December 18, 2022
Texas
1 review
0 helpful votes
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Purchase was easy
December 19, 2022

Purchase was easy. Took a bit long on shipping, but not a problem. Great quality except for the tiny Christmas tree earrings. The 3-packs of opal looking earrings are exactly what I've been looking for.

Date of experience: December 18, 2022
Florida
1 review
0 helpful votes
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I Love you items they are reasonably priced and good quality. When asked where I get my earnings and nose ring I always recommend your website!

Date of experience: December 18, 2022
Tennessee
1 review
0 helpful votes
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The tongue ring is a little big but got what I ordered

Date of experience: December 18, 2022
Florida
1 review
0 helpful votes
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The customer service agent was very attentive and helped me solve my issue. Will order from body candy again!

Date of experience: December 18, 2022
Texas
1 review
0 helpful votes
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Very good and fast shipping
December 18, 2022

Very good and fast shipping. I always enjoy buying from this brand.

Date of experience: December 18, 2022
South Carolina
1 review
0 helpful votes
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Decent experience as far as I'm concerned. I would suggest the manufacturer manually Chelsea each piece before it leaves to avoid any issues.

Date of experience: December 18, 2022
South Carolina
1 review
0 helpful votes
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The shipping was very late and inconsistent but I loved the product.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 18, 2022
Utah
1 review
0 helpful votes
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Very affordable, fast delivery, i am happy with the overall experience

Date of experience: December 18, 2022
Alabama
1 review
0 helpful votes
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Love body candy!
December 18, 2022

Love body candy! The sleeve comes off the spikey one quick

Date of experience: December 18, 2022
GB
1 review
0 helpful votes
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Lovely jewellery, no issues with postage. Would highly recommend.

Date of experience: December 18, 2022
Texas
1 review
0 helpful votes
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I'm glad I bought the items when it was on sale. Otherwise the price would not have been worth it.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 18, 2022
California
1 review
0 helpful votes
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It was good
December 18, 2022

It was good. Got everything in a timely manor. Everything seems to be of good quality

Date of experience: December 17, 2022