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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,460
quality
252
This company responds to reviews on average within 1 day

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50,580 reviews

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Florida
1 review
0 helpful votes
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No issues at all
February 17, 2023

No issues at all. Fast shipping and quality products. Will definitely order again.

Date of experience: February 17, 2023
Missouri
1 review
0 helpful votes
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The website was easy to use, and it was fast shipping.

Date of experience: February 17, 2023
Canada
1 review
0 helpful votes
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Super fun, and super cute!
February 17, 2023

Super fun, and super cute! Love my new jewellery! I'm wearing 2 of my nose rings now and I absolutely love them!

Date of experience: February 17, 2023
New York
1 review
0 helpful votes
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Checking out was confusing with the offers I think I accidentally agreed to a pair of plugs but didn't even see the size ‍

Date of experience: February 17, 2023
Illinois
1 review
0 helpful votes
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...
February 17, 2023

...

Date of experience: February 17, 2023
New York
1 review
0 helpful votes
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My experience was very good
February 17, 2023

My experience was very good. The items came quickly. The mystery bag of navel rings were underwhelming but still good quality items.

Date of experience: February 17, 2023
Italy
1 review
0 helpful votes
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It was easy to navigate but realized when i received rhe piercings that there needs to be a picture or reference for the size otherwise its hard to see if what you are getting will fit ur piercing.

Date of experience: February 16, 2023
Massachusetts
1 review
0 helpful votes
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Very quick and easy shopping experience, very simple, loving the jewlery but some pieces did not love as much

Date of experience: February 16, 2023
Texas
1 review
0 helpful votes
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It's always easy dealing with Body Candy. I love all my jewelry.

Date of experience: February 16, 2023
Oklahoma
1 review
0 helpful votes
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Love this company!
February 16, 2023
Updated review

Love this company! They have great customer service and I like the text deals they send.

Date of experience: February 16, 2023

Great selection, I just wish there were more options...
August 23, 2022
Previous review

Great selection, I just wish there were more options for 20g piercings.

Date of experience: August 23, 2022
Arizona
1 review
0 helpful votes
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I love this jewelry they are really good product an...
February 16, 2023
Updated review

I love this jewelry they are really good product an quality

Date of experience: February 16, 2023

Quick by I'm still learning sizes so if you could let...
February 18, 2022
Previous review

Quick by I'm still learning sizes so if you could let me know how to know what size is what for bars gauge an stuff also how does returns work

Date of experience: February 17, 2022
Pennsylvania
1 review
0 helpful votes
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Need more options but overall the pieces i bought are great

Date of experience: February 16, 2023
Georgia
1 review
0 helpful votes
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Everything was great!
February 16, 2023

Everything was great! Quality is good and shipping was very quick.

Date of experience: February 16, 2023
Canada
1 review
0 helpful votes
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Great
February 16, 2023

Great. Shipping took a littler longer than expected, but the items themselves are brilliant. I really like the hinges on the jewellry. Will be ordering again!

Date of experience: February 16, 2023
Georgia
1 review
0 helpful votes
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Pretty fast shipping, good quality product I will order again

Date of experience: February 16, 2023
Texas
1 review
0 helpful votes
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Found everything I was looking far and prices in my budget

Date of experience: February 16, 2023
GB
1 review
0 helpful votes
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I'm disappointed as within a few days of putting the bars in, the gem came out of the blue bar

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 15, 2023
Illinois
1 review
0 helpful votes
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I tried it on and it was sticking out to much and making my sneeze

Date of experience: February 15, 2023
Arizona
1 review
0 helpful votes
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I always love BodyCandy jewelry!
February 15, 2023

I always love BodyCandy jewelry! They have the cutest jewelry out there and you can find something for anyone.

Date of experience: February 15, 2023
Florida
1 review
0 helpful votes
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I always have a great experience when I shop on BodyCandy. The website is always well organized and always has new jewelry options which is great because I love changing out my jewelry to new pieces.

Date of experience: February 15, 2023