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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
Sponsored message from BodyCandy
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,565 reviews

We monitor reviews for authenticity

Louisiana
1 review
0 helpful votes
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Great!
May 1, 2023

Great! Fast shipping quality jewelry! Will order again.

Date of experience: April 30, 2023
Arizona
1 review
0 helpful votes
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White barbell was damaged when it arrived and support immediately resolved the issue. Fantastic support.

Date of experience: April 30, 2023
Arkansas
1 review
0 helpful votes
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It would be nice if they had an option to look at more items at once than having to scroll through so many pages. Some sites have 30, 50, 90, 120 something like that

Date of experience: April 30, 2023
Arizona
1 review
0 helpful votes
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Beautiful jewelry and fast shipping and delivery! Would recommend to anyone who wants jewelry for a good price plus always having nice deals!

Date of experience: April 30, 2023
Michigan
1 review
0 helpful votes
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Average, could use clarity on sizing and post length otherwise good

Date of experience: April 30, 2023
Pennsylvania
1 review
0 helpful votes
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Good shipping time and good products, have had no issues with any of my products

Date of experience: April 30, 2023
Colorado
1 review
0 helpful votes
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Amazing, above and beyond, thank you very much. Will shop again

Date of experience: April 30, 2023
Texas
1 review
0 helpful votes
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Only have purchased nose rings but cant recommend them enough. Affordable, good material and super cute! Also didn't take long at all for my products to deliver. Can't complain about anything

Date of experience: April 29, 2023
New Jersey
1 review
0 helpful votes
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Fantastic!
April 29, 2023

Fantastic! I love everything I get from you guys. I never have any issues with delivery and that is a miracle on its own

Date of experience: April 29, 2023
Arizona
1 review
0 helpful votes
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I really like how there's a million things to look at and how they have something for everything, I will be shopping again.

Date of experience: April 29, 2023
Virginia
1 review
0 helpful votes
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The balls are brittle and small, break too easily.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 29, 2023
California
1 review
0 helpful votes
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Good, everything came as ordered
April 29, 2023

Good, everything came as ordered. Packaging was nice.

Date of experience: April 29, 2023
Texas
2 reviews
0 helpful votes
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Love bodycandy!
April 29, 2023

Love bodycandy! They always have great deals and wonderful products!

Date of experience: April 28, 2023
Georgia
1 review
0 helpful votes
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Awesome prices and quality
April 28, 2023

Awesome prices and quality. Speedy delivery and superb communication.

Date of experience: April 28, 2023
California
1 review
0 helpful votes
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Fine and I received my order
April 28, 2023

Fine and I received my order. It was small though.

Date of experience: April 28, 2023
Canada
1 review
0 helpful votes
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I think paying a little extra on top of free shipping for the VIP processing is a good way to go because without it does take a long time to receive the order in Canada.

Date of experience: April 28, 2023

I used a coupon code that was accepted & it was applied...
May 19, 2023
Previous review

I used a coupon code that was accepted & it was applied to my order but then they charged me full price :(

Date of experience: April 18, 2023

Website is easy to navigate
June 28, 2022
Previous review

Website is easy to navigate

Date of experience: June 27, 2022
Georgia
1 review
0 helpful votes
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Amazing shopping experience!
April 28, 2023

Amazing shopping experience! The process is a super easy way of doing things and the jewelry is gorgeous but I think I jumped the gun on wearing it.

Date of experience: April 28, 2023
Iowa
1 review
0 helpful votes
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Easy to order, fast shipping, overall 5/5 experience!

Date of experience: April 28, 2023
Missouri
1 review
0 helpful votes
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Fast shipping east check out process and so many pieces to chose from!

Date of experience: April 28, 2023
North Carolina
1 review
0 helpful votes
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I always love what I get from body candy! They're jewelry is so cute and affordable

Date of experience: April 28, 2023