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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,458
quality
252
This company responds to reviews on average within 1 day

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50,558 reviews

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North Carolina
1 review
0 helpful votes
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Shirked is die die iejieneiejenee onesie jr wisiissjisd

Date of experience: June 12, 2023
Oklahoma
1 review
0 helpful votes
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Good, all came efficiently, one broke however after one day of use.

Date of experience: June 12, 2023
Canada
1 review
0 helpful votes
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Good prices and delivery was quicker than expected!

Date of experience: June 12, 2023
Maryland
1 review
0 helpful votes
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Great experience and shipping
June 12, 2023

Great experience and shipping. The jewelry wasnt as expected though, i thought the bottom ball unscrewed

Date of experience: June 11, 2023
Florida
1 review
0 helpful votes
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Very easy and surprisingly fast shipping and order processing

Date of experience: June 11, 2023
Virginia
1 review
0 helpful votes
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Wasn't exactly what I thought it was, but probably because I wasn't used to the design of this belly ring; but it is exactly as pictured..

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 11, 2023
North Carolina
2 reviews
0 helpful votes
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Love BodyCandy!
June 11, 2023

Love BodyCandy! They keep.you informed throughout the whole process, and send you amazing deals that surprise you and keep you on your toes.

Date of experience: June 11, 2023
Finland
1 review
0 helpful votes
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Arrived on time and quality is great as usual. Thanks!

Date of experience: June 11, 2023
Texas
1 review
0 helpful votes
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I love my new nose rings only 2 I didn't like so much

Date of experience: June 10, 2023
Michigan
1 review
0 helpful votes
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The earring itself wasn't what I was expecting. It's smaller and not sure what I'm supposed to do with that little flimsy plastic piece

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 10, 2023
Indiana
1 review
0 helpful votes
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All the jewelry came in great condition and I've had no problems

Date of experience: June 10, 2023
Illinois
1 review
0 helpful votes
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Quality products and super quick shipping time, love these items!

Date of experience: June 10, 2023
North Carolina
1 review
0 helpful votes
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Majority of this stuff was on sale between $2-$6 and the fact they give you credit everything works out as if i'm only paying for shipping. And they are good quality very cute pay attention to the sizes though

Date of experience: June 10, 2023
Alabama
1 review
0 helpful votes
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It was okay, I expected the product to be a little bit bigger than what it was

Date of experience: June 10, 2023
Jersey
1 review
0 helpful votes
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Shipping was fast and the jewelry is very very good quality

Date of experience: June 9, 2023
Wisconsin
1 review
0 helpful votes
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I've really enjoyed the site and the products. Tons of options and they aren't super expensive. This is the only place I go for body jewelery!

Date of experience: June 9, 2023
New York
1 review
0 helpful votes
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Overall great experience with being able to use discounted codes and the variety of items as well. However had to take a star off because of the mystery bag quality, love the mystery behind it but would love better quality.

Date of experience: June 9, 2023
Oregon
1 review
0 helpful votes
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The jewelry is very good for an online shop doesn't turn me green or irritate my piercings. Shipping was fast!

Date of experience: June 9, 2023
Washington
1 review
0 helpful votes
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Excellent customer service
June 9, 2023

Excellent customer service. On time order. Quick processing and shipping

Date of experience: June 9, 2023
New York
1 review
0 helpful votes
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Pay too much money for teeny tiny nose ring, and the coloring is no good it fade looking even when new and the irritates my nose

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 8, 2023