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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,475
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,598 reviews

We monitor reviews for authenticity

Massachusetts
1 review
0 helpful votes
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Tried reaching out twice, didn't get any response... not sure I would purchase here again

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 30, 2023
Virginia
1 review
0 helpful votes
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My only issue with Body Candy is not having enough money to get all that I want! I love the site!

Date of experience: June 30, 2023
California
1 review
0 helpful votes
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Fast shipping, easy to navigate website, huge selection with competitive pricing

Date of experience: June 29, 2023
Colorado
1 review
0 helpful votes
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Amazing experience
June 30, 2023

Amazing experience. Great jewelry and cheap prices!

Date of experience: June 29, 2023
Arkansas
1 review
0 helpful votes
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Pleasant experience, fast shipping, will purchase again.

Date of experience: June 29, 2023
New York
1 review
0 helpful votes
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My overall experience was good, only had 2 minor issues.

Date of experience: June 29, 2023
California
1 review
0 helpful votes
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Shipping was quick and service is very welcoming and polite.

Date of experience: June 29, 2023
Oklahoma
1 review
0 helpful votes
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One of the septum rings was not in the order and a different one was inside. I contacted them and the right one was sent. Excellent servic!

Date of experience: June 29, 2023
Washington
1 review
0 helpful votes
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It's hard to have so many options! That is my only issue!

Date of experience: June 29, 2023
Texas
1 review
0 helpful votes
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Tons of great options
June 29, 2023

Tons of great options. Reasonably priced. Easy to order.

Date of experience: June 29, 2023
Wisconsin
1 review
0 helpful votes
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I had to contact customer service due to a missing item. They are very professional and swiftly made a new order out for my missing item ASAP

Date of experience: June 29, 2023
Maine
1 review
0 helpful votes
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Been getting jewelry from you guys for awhile now and I love all the tragus earrings I get.

Date of experience: June 29, 2023
Pennsylvania
1 review
0 helpful votes
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Easy site to navigate, very please with the quality of my purchase. However I left a review shortly after I got my purchase because of the sale I would get when doing it then. But I have received email after email about leaving a review. So I don't know if the review saved or what's is going on with that…

Date of experience: June 29, 2023
Georgia
1 review
0 helpful votes
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Date of experience: June 29, 2023
Ohio
1 review
0 helpful votes
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Overall experience was great!
June 29, 2023

Overall experience was great! Fast shipping, great jewelry!

Date of experience: June 28, 2023
Arizona
1 review
0 helpful votes
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Beautiful jewelry for great prices and great quality. Very happy with my purchases and I always encourage people to check out the site when I get compliments on my jewelry

Date of experience: June 28, 2023
Illinois
1 review
0 helpful votes
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With such a large selection, it was easy to find what I wanted and the items arrived quickly. Great experience

Date of experience: June 28, 2023
Idaho
1 review
0 helpful votes
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I never received my items and it took several emails to receive a refund.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 28, 2023
Tennessee
1 review
0 helpful votes
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I like it but it a too big for my hole. So I can't wear it. Bummer!

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 28, 2023
Ohio
1 review
0 helpful votes
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Very nice just big my glasses keep pulling it out when I take them off.

Date of experience: June 28, 2023