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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,460
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,577 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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I love body candy, not all the jewelry works for me

Date of experience: October 26, 2023
Arizona
1 review
0 helpful votes
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BodyCandy always deliveries quality and customer service is alright. Love shopping with them every time.

Date of experience: October 26, 2023

I only buy my jewelry from body candy, always quality...
January 23, 2023
Previous review

I only buy my jewelry from body candy, always quality stuff!

Date of experience: January 23, 2023

Easy to shop and way too easy to spend more than anticipated
March 9, 2022
Previous review

Easy to shop and way too easy to spend more than anticipated

Date of experience: March 9, 2022

Easy to use
December 22, 2021
Previous review

Easy to use

Date of experience: December 22, 2021
Michigan
1 review
0 helpful votes
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I liked it I just wished it was a little bit easier for those who are just trying a certain piercing for the first time.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 25, 2023
Arizona
1 review
0 helpful votes
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Came across their add on instagram
October 25, 2023

Came across their add on instagram. It was an advertisement for the double hoop nose ring. I have been really interested in one since they blew up on Facebook. I placed an order with them. Everything was smooth sailing. From finding the product, placing the order, and the shipment received in a very timely manner!

Date of experience: October 25, 2023
Greece
1 review
0 helpful votes
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All good!
October 25, 2023

All good! Thanks, nice packaging, good quality piercing, no issues overall

Date of experience: October 25, 2023
Canada
1 review
0 helpful votes
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Pay attention to the materials used to make the jewelry, I ordered a septum and the clasps were plastic, one of them broke when I put it on

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 25, 2023
Pennsylvania
1 review
0 helpful votes
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Overall an amazing experience as always! Will continue to shop for all my jewelry needs!

Date of experience: October 25, 2023
Massachusetts
1 review
0 helpful votes
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Body Candy is my "go to" always!
October 25, 2023

Body Candy is my "go to" always! I have never had an issue with quality or shipping

Date of experience: October 24, 2023
California
1 review
0 helpful votes
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Came on time and they liked it
October 25, 2023

Came on time and they liked it. Got it for a friend and they seemed to have liked it

Date of experience: October 24, 2023
California
1 review
0 helpful votes
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It was amazing no problems. Got delivered in a timely matter

Date of experience: October 24, 2023
North Carolina
2 reviews
0 helpful votes
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It was a great experience!
October 24, 2023

It was a great experience! I will definitely shop here again in the future.

Date of experience: October 24, 2023
Australia
1 review
0 helpful votes
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Fun to look at, but very expensive if you live internationally and want your jewellery quickly.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 24, 2023

Easy to use
August 12, 2023
Previous review

Easy to use

Date of experience: August 11, 2023
Washington
1 review
0 helpful votes
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I love body candy I always find the cutest jewelry at the best prices!

Date of experience: October 24, 2023
North Carolina
1 review
0 helpful votes
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Love the quality of jewelry
October 24, 2023

Love the quality of jewelry. Nose rings are hard to find that don't look cheap.

Date of experience: October 24, 2023
California
1 review
0 helpful votes
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Received items in good time and I love being in the Halloween mood with my earrings

Date of experience: October 24, 2023
New York
1 review
0 helpful votes
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I love BodyCandy
October 24, 2023

I love BodyCandy. I have been ordering through them for years now. Nice priced jewelry, I just wish they had more options when it came to tunnels.

Date of experience: October 24, 2023
Missouri
1 review
0 helpful votes
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No comments needed!
October 24, 2023

No comments needed! Always get what I want in perfect condition and it's fast

Date of experience: October 23, 2023
Georgia
1 review
0 helpful votes
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The quality for the products are always great. I have sensitive skin and never have a problem

Date of experience: October 23, 2023
Washington
1 review
0 helpful votes
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Beautiful jewelry
October 23, 2023

Beautiful jewelry. Sure describes the size accurately.

Date of experience: October 23, 2023
Canada
1 review
0 helpful votes
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The shipping is terrible
November 15, 2023

The shipping is terrible. Barely any updates, it just shows up and takes what seems like forever to be delivered.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 23, 2023