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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,460
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,566 reviews

We monitor reviews for authenticity

Oregon
1 review
0 helpful votes
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Very nice and wonderful and beautiful so so nice thanks

Date of experience: April 11, 2024
Canada
1 review
0 helpful votes
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Pretty good but shipping took awhile and I was disappointed in my septum clicker not being good quality

Date of experience: April 11, 2024
Oklahoma
1 review
0 helpful votes
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Wonderful
April 21, 2024
Updated review

Wonderful. I was very pleased with the products I found and the sale prices are great

Date of experience: April 11, 2024

Easy to find things I like at decent prices
April 2, 2024
Previous review

Easy to find things I like at decent prices

Date of experience: March 23, 2024
Montana
1 review
0 helpful votes
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Very easy to put in and can hardly feel it and the shopping experience was very easy and fun

Date of experience: April 11, 2024
New Jersey
1 review
0 helpful votes
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Great experience ordering online
April 21, 2024

Great experience ordering online. Received items in a timely manner.

Date of experience: April 11, 2024
California
1 review
0 helpful votes
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I never order jewelry from anywhere else really. Unless it's plugs just due to having a bigger size.

Date of experience: April 11, 2024
Arizona
1 review
0 helpful votes
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Very nice and cool
April 21, 2024

Very nice and cool. Fast delivery and what not. Overall good service and the jewelry is of good quality. I have issues with fake metals or metals with wraps so this was really good and I haven't had any issues yet.

Date of experience: April 11, 2024
Oklahoma
1 review
0 helpful votes
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I didn't receive my entire order
April 21, 2024

I didn't receive my entire order. I did not receive the rock and roll hearts. I was not informed of any issues prior to delivery but in my package was a note saying it was out of stock and then I would receive a credit.
That was very disappointing. Makes me not want to order with you guys again

Date of experience: April 11, 2024
Kansas
1 review
0 helpful votes
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I have no word's
April 21, 2024

I have no word's. Everything that I ordered was amazing.

Date of experience: April 10, 2024
Missouri
1 review
0 helpful votes
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I'm always happy with my orders!
April 20, 2024

I'm always happy with my orders! I've not had any issues at all and the grab bag is lovely!

Date of experience: April 10, 2024
New Hampshire
1 review
0 helpful votes
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My granddaughter chose these for a birthday gift. She shops body candy. She was happy with her gift!

Date of experience: April 10, 2024
New York
1 review
0 helpful votes
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After my last purchase, I am debating whether or not I buy from them again. One of the belly rings came out of the bag broken, but they did replace it. The other belly ring is a double mount and won't stay on. There was also a mystery set of nipple rings that inadvertently got added to my cart, that I did not want, and once the order goes through you can't cancel. I was able to return them, but you can only get store credit. Very sneaky.

Date of experience: April 10, 2024
Georgia
1 review
0 helpful votes
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I love BodyCandy!
April 20, 2024

I love BodyCandy! The product came a week before it was expected, fast shipping and quality products, who can beat it.

Date of experience: April 10, 2024
California
1 review
0 helpful votes
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Super easy and accurately tracked and fast shipping!

Date of experience: April 10, 2024
Georgia
1 review
0 helpful votes
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Quality jewelry, doesn't bother my sensitive skin, and comfortable to wear.

Date of experience: April 10, 2024
Arizona
1 review
0 helpful votes
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For the life of me, I couldn't get this in
April 20, 2024
Updated review

For the life of me, I couldn't get this in. I haven't had trouble with any other pieces from the site. It's really cute so I wish it had fit!

Date of experience: April 10, 2024

Great selection, makes it hard to choose lol!
July 19, 2022
Previous review

Great selection, makes it hard to choose lol!

Date of experience: July 19, 2022
Canada
1 review
0 helpful votes
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I love BodyCandy!
April 20, 2024

I love BodyCandy! They have a huge selection and there is definitely something for everyone. Prices are good as well and, you receive your order pretty quickly. I do not shop anywhere else for my piercings.

Date of experience: April 10, 2024
South Carolina
1 review
0 helpful votes
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The jewelry is beautiful, inexpensive and came in quickly. I love BodyCandy!

Date of experience: April 10, 2024

Great selection and great prices!
September 19, 2022
Previous review

Great selection and great prices! Love my Halloween gear!

Date of experience: September 19, 2022
Virginia
1 review
0 helpful votes
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All my jewelry came in good condition. Great quality.

Date of experience: April 10, 2024
South Carolina
1 review
0 helpful votes
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My experience was great
April 20, 2024

My experience was great. Customer Service was excellent.

Date of experience: April 10, 2024