Boden

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Boden Reviews Summary

Boden has 17 customer reviews and ranks 34th in the General Apparel category.

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Massachusetts
7 reviews
2 helpful votes
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Shopping experience
May 6, 2023

If you are looking for great quality clothing and a personal experience with competent customer service, shop Boden
Returns are seamless. It's a pleasure having the opportunity to speak to a customer service representative. Refreshing experience!

Date of experience: May 5, 2023
Canada
2 reviews
4 helpful votes
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The most cheater online shopping wish I could have given zero
December 30, 2022

I had very very horrible experience with the quality of the coats from Boden. Such an expensive coat and extremely poor quality. It ripped within 2 times wearing. The fabric is very poor quality and can't believe how they claim 365 days return and quality products. I'm so disappointed because not only did I spend a lot of money on this coat, I have waste lots of times to choose and order.

Date of experience: December 30, 2022
Colorado
1 review
1 helpful vote
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Very nice
November 22, 2022

I truly appreciate their quick customer service and the way they communicate with their users. I hope they continue to improve.

Date of experience: November 21, 2022
Nigeria
7 reviews
2 helpful votes
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Great customer experience
August 30, 2022

Had an issue with an order but Kirsty from customer services/online chat was really helpful and sorted it out. Good quality clothes. Big fan. If you have a case that requires the location of a person who is making it very difficult to find them, or just want to be reunited with a long lost relative, skip trace can help and McRae Investigations Agency is happy to discuss your specific needs anytime. Drop in on mcraespy at outlook. Com today for all your investigate needs including assets discovery and recovery.

Date of experience: August 29, 2022

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GB
3 reviews
4 helpful votes
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Always amazing!
December 15, 2021

I always try to buy something new in nightwear, and Boden UK is the brand where I can easily fulfill my requirements. I'm just here to appreciate the brand quality and service!

Date of experience: December 13, 2021
Australia
1 review
1 helpful vote
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Lovely clothes but bad customer service
December 3, 2021

The last two orders I have made they have sent me the wrong items. I ordered a Christmas jumper on sale, it took a long time to arrive and they sent me a men's instead of women's jumper. I emailed asking for a replacement and instead they have refunded my 133 dollars and said I need to return the men's medium and re purchase the Women's jumper.

Date of experience: December 3, 2021
Australia
2 reviews
7 helpful votes
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Don't go there. Don't buy anything from there?

WHy?
1. Low quality.
2. Thus refunded the items the day I got them. As in. In the packaging. Resaleable conditions.
Boden acknowledged the items received by them. Their live chat agreed to refund my item. But never refunds the item. Raised paypal case, but still refused to refund my money.

DISGUSTING SELLER - kept the items and my money!
SLEAZY. DO NOT EVER BUY THEM FROM DISGUSTING SELLER.

Date of experience: October 30, 2021
Sweden
1 review
0 helpful votes
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Customer service is great!
October 10, 2021

Shipping was very fast and customer service is great! Would definitely purchase another product from here in the future!

Date of experience: October 8, 2021
District of Columbia
5 reviews
5 helpful votes
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Great customer service
October 1, 2021

Awesome and lovely clothes and great customer service. They could wash a little better, but I love that the clothes are quite different than other one!

Date of experience: October 1, 2021
Ukraine
1 review
0 helpful votes
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Cool shop
September 26, 2021

My friends gisted me a gist card at this shop. I looked and found some cool things that I would like to order. Perhaps I will wait till sales and order more things.

Date of experience: September 24, 2021
Spain
2 reviews
0 helpful votes
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Quality Products
February 22, 2021

I am absolutely satisfied with Boden clothing. I ordered a dress and it fit better that I expected. Quality Products!

Date of experience: February 20, 2021
GB
1 review
0 helpful votes
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Great service
January 24, 2021

I prefer online shopping. I usually buy a few items on your site and get them. I leave the best ones. Fast shipping and reasonable price!

Date of experience: January 24, 2021
Nigeria
2 reviews
1 helpful vote
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High quality goods
December 20, 2020

I got a very awesome sneakers from them of which I bought for my girl friend, she loved it a lot and I have been buying from them ever since.

Date of experience: December 19, 2020
GB
1 review
1 helpful vote
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Terrible,
May 30, 2020

After getting a dress as a gift I was delighted. A couple of weeks later i washed the dress as it developed a strange smell which was odd. I washed it as instructions and it shrunk. I sent the dress back with tag.
Later that week a phone call asking for the buyers details, phone number and where they bought the dress from. I was shocked dress with tag and labels and I have to contact the person who gifted it to me to get a replacement or credit note. I'm afraid I couldn't give these details as it wasn't appropriate. One parcel and 2 letters and now a email later. They have kept the dress and still refuse to help me. Plus I have been a good customer of theirs. Dress sent back 01/20 today 30/5. Never again.

Date of experience: May 30, 2020
Georgia
1 review
2 helpful votes
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Took too much money and won't give it back
August 31, 2019

Boden has a practice of taking unauthorized funds from their customers. My account was wiped out after a recent order and they will not apologize. They put a hold on funds well beyond the amount of the purchase.

Date of experience: August 31, 2019
Vermont
2 reviews
6 helpful votes
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Quality clothing, at fair prices.
March 22, 2016

All of the clothing I have ordered from boden have been high quality and worth the price. At first I thought it was expensive, but they are made very well and wear well.

Date of experience: March 22, 2016
GB
2 reviews
23 helpful votes
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Boden needs to start using better fabrics and not have...
October 21, 2014

Boden needs to start using better fabrics and not have their clothes made in countries that are shady in regards to workers rights. The carbon footprint of their stock is ridiculous

Date of experience: October 21, 2014