Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of BMB Matrix

BMB MatrixReviews 427

3.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate BMB Matrix?
grey stargrey stargrey stargrey stargrey star

BMB Matrix Reviews Summary

The overall reputation of BMB Matrix is marred by significant customer dissatisfaction, primarily due to persistent communication issues, delayed refunds, and unfulfilled promises. Many customers report feeling misled, with legal action being a common recourse. While a minority of reviews highlight successful experiences and positive interactions with specific staff members, these are overshadowed by the overwhelming sentiment of frustration and financial loss. The company's customer service approach appears reactive rather than proactive, often responding only when negative feedback is publicly posted. This suggests a need for substantial improvements in communication and accountability.

This summary is generated by AI, based on text from customer reviews

service
27
value
27
shipping
18
returns
17
quality
31

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
Follow Lamar X.
Unfollow Lamar X.
Share Review
Report Review

Over all I'm satisfied with BMB.

There good.
They actually can grow your Amazon business in a short period of time.
They assign you your own project manager that manages every aspect of your store.
They take care of logistics.
They also provide you with an easy way to track orders and profits.

The Bad.
I wish my project manager communication was a little better. Some of the products I've sold profit margins are a little less than what they suppose to be.

Date of experience: May 30, 2023
Ohio
1 review
0 helpful votes
Follow Penelope O.
Unfollow Penelope O.
Share Review
Report Review

I originally contacted Bmbmatrix in regards to my Amazon account being suspended and they helped me get my selling privileges restored. Based on that experience
I decided to purchase one of their turnkey Amazon packages. Sales started out fairly good but have slowed down a little on my ebay store. So far my experience has been good.

Date of experience: May 30, 2023
Ohio
1 review
0 helpful votes
Follow Blake X.
Unfollow Blake X.
Share Review
Report Review

Bmb matrix did a great job on our Amazon business! They were professional and courteous. Our store has generated a decent revenue since we signed up with them. I would recommend them if your looking to sell on Amazon!

Date of experience: May 30, 2023
New Jersey
1 review
0 helpful votes
Follow Marlo W.
Unfollow Marlo W.
Share Review
Report Review

Thanks to the wonderful team over at Bmb Matrix. I just received an email saying my Amazon selling privileges have been restored. I honestly didn't think they could pull this one off.

Date of experience: May 28, 2023
New Jersey
1 review
0 helpful votes
Follow Evelyn V.
Unfollow Evelyn V.
Share Review
Report Review

With Bmb matrix sales came in pretty quickly and I made a little more than the $2200/M profit that's advertised on their website. Wish my project manager would communicate more often.

Date of experience: May 27, 2023
New Jersey
1 review
0 helpful votes
Follow Sawyer M.
Unfollow Sawyer M.
Share Review
Report Review

Thank you Bmb Matrix!
May 28, 2023

Thank you Bmb Matrix! After being a client for 6 months my ecommerce business is still going strong. My ebay and Amazon stores are both generating revenue.

Date of experience: May 27, 2023
New Jersey
1 review
0 helpful votes
Follow Alise U.
Unfollow Alise U.
Share Review
Report Review

Good experience for the most part. After my amazon store was loaded I got a decent amount of sales. Will speak to my project manager next week about upgrading to more products
In my store.

Date of experience: May 27, 2023
New Jersey
1 review
0 helpful votes
Follow Damon E.
Unfollow Damon E.
Share Review
Report Review

I used to be skeptical about buying a Amazon business but Bmb changed my perception. I recently invested in their Standard package and surprisingly I got sales right away. I'm three weeks in and sales are still coming in. If my store continues to bring in consistent sales I will purchase another package from them. I definitely recommend them!

Date of experience: May 27, 2023
New Jersey
1 review
0 helpful votes
Follow Tarik Y.
Unfollow Tarik Y.
Share Review
Report Review

I purchased the lite package and was given 100 additional products which I appreciate. Sales slowed down a little but has picked up over the past few weeks. Hopefully I can get products in my store with bigger profit margins.

Date of experience: May 26, 2023
New Jersey
1 review
0 helpful votes
Follow Timothy S.
Unfollow Timothy S.
Share Review
Report Review

Their services is a great way to grow your current Amazon business or start one. I been selling on Amazon for 2 years and needed a company that could help me grow
My store while not taking to much of my time. Their products sell well and having someone manage my store is a plus. I purchased their Standard package and things are good so far.

Date of experience: May 26, 2023
New Jersey
1 review
0 helpful votes
Follow Vernon N.
Unfollow Vernon N.
Share Review
Report Review

In the beginning I was a little frustrated in regards to communication and sales declining slightly, but recently things have gotten much better. Sales are now consistent.
Within 3-4 months if things continue to go smooth I will upgrade to the Premier package.

Date of experience: May 26, 2023
New Jersey
1 review
0 helpful votes
Follow Joanna N.
Unfollow Joanna N.
Share Review
Report Review

Good at what they do!
May 26, 2023

Good at what they do! Within 30 days my Amazon store did over $12,000 in sales. Communication with my project manager could improve but overall
If you stick with them the investment is worth it.

Date of experience: May 26, 2023
New Jersey
1 review
0 helpful votes
Follow jada D.
Unfollow jada D.
Share Review
Report Review

Been a client with Bmb Matrix for a few weeks and I want to say thank you for a smooth process. I like the direction my amazon business is going in. Hopefully I can speak to my project manager soon to go over a few ideas and questions I have.

Date of experience: May 24, 2023
New Jersey
1 review
0 helpful votes
Follow Qasim L.
Unfollow Qasim L.
Share Review
Report Review

Thus far my experience with Bmbmatrix has been smooth, sales are steady for the most part. I might upgrade to their Premier Package depending on how things go for
The next 60-90 days.

Date of experience: May 24, 2023
New Jersey
1 review
0 helpful votes
Follow Yusef S.
Unfollow Yusef S.
Share Review
Report Review

Happy Client
May 25, 2023

Very professional. Extremely knowledgeable when it comes to selling on Amazon, and they were willing to go the extra mile to make sure my store is a success.

Date of experience: May 24, 2023
Pennsylvania
1 review
0 helpful votes
Follow Ibn B.
Unfollow Ibn B.
Share Review
Report Review

Thanks for the professional service, my Amazon and eBay store are doing good in sales everyday, no complaints at all so far!

Date of experience: May 24, 2023
Pennsylvania
1 review
0 helpful votes
Follow Shawn D.
Unfollow Shawn D.
Share Review
Report Review

I was recommended by a friend to sign up with them. Went with the lite package, sales are good but I want to upgrade soon
So I can have access to more products and better profit margins. To have them manage my Amazon business and see sales within the first few weeks I
Have to say the $5k was worth paying

Date of experience: May 24, 2023
New Jersey
1 review
0 helpful votes
Follow Donny S.
Unfollow Donny S.
Share Review
Report Review

Sales came in pretty quickly then slowed down a little. My project manager informed me their collect data to see what are the top selling products and more. So far I like their process
And I see the potential in this and selling on Amazon. Would like to maybe upgrade to their standard package in the near future.

Date of experience: May 24, 2023
New Jersey
1 review
2 helpful votes
Follow Zakia P.
Unfollow Zakia P.
Share Review
Report Review

Went with the Premier package and am delighted with the outcome. Setting up the business was a breeze and their customer service was terrifically helpful. Amazingly, my store began generating sales on Amazon within the first two days of being live. The business model is clear-cut and my profits have grown steadily over the past week. To sum it up, I'm absolutely delighted!

Date of experience: May 23, 2023
New Jersey
1 review
0 helpful votes
Follow Sincere U.
Unfollow Sincere U.
Share Review
Report Review

Bmb is the go to company for ecommerce. After my Amazon store was loaded sales started to come in very quickly. My profit margins was a little less than advertised but there working
On fixing that. I would like to save up to upgrade to there premier package.

Date of experience: May 23, 2023