On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
BMB Matrix Reviews Summary
The overall reputation of BMB Matrix is marred by significant customer dissatisfaction, primarily due to persistent communication issues, delayed refunds, and unfulfilled promises. Many customers report feeling misled, with legal action being a common recourse. While a minority of reviews highlight successful experiences and positive interactions with specific staff members, these are overshadowed by the overwhelming sentiment of frustration and financial loss. The company's customer service approach appears reactive rather than proactive, often responding only when negative feedback is publicly posted. This suggests a need for substantial improvements in communication and accountability.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
A co-worker recommended Bmb Matrix and I'm so glad I took his advice to start my Amazon business with their services. I started with their Lite package and within the first two months I made back half of my initial investment. Selling on Amazon is not easy at all but it helps having a company like Bmb on your side.
As someone who has sold online for 7 years I must say I'm very impressed with this company's process. I purchased their Amazon Lite package in August and within the first few days sales started to roll in. I averaged about 3-4 sales per day which was decent. Within a month of selling Amazon put my account under review. During this time Xavier was kind enough to upgrade me to an free eBay store that has taken off in the past few weeks. Knowing the obstacles you face selling online I'm grateful for the wonderful staff over at Bmb Matrix.
Very good experience with Bmb Matrix. I've been a client with them for 7 months and even though things started off rough I commend the staff for all of their hard work and effort.
The staff over at Bmb went above and beyond to fix any issues with my Amazon store and even upgraded me to a free eBay store.
Their services are highly recommended. I decided to go with their Amazon Lite Package which included an eBay store. My Amazon store has been under review for two weeks but eBay has coming along very good.
I am giving a 5-star because of Xavier's communication. He is prompt and was very helpful with helping me get my eBay store up and running. As of yesterday I got my first three sales. Thank you to Bmb you guys are the best!
Xavier was really helpful. We went through my eBay store together and he laid out an extensive plan on how to increase revenue for my store. This has been an great investment. 2024 will be the year my online business takes off.
I have been with Bmb for about two months, and the experience so far has been good. There's a few things I would like to improve, updates from my Project Manager and an ETA on when
My Shopify store will be completed.
I'm honestly impressed with this company. My Amazon store has been under review so they upgraded me to ebay which I wasn't excited about. I always thought that there wasn't much to be made on there but I was wrong. Sales quickly started to roll in.
For the most part their program is good. Both of my online stores are doing well and I'm in talks with having them build me a Shopify store. It was a little nerve wrecking but I'm glad I decided to give Bmb Matrix a try.
Thanks to their wonderful team, I've managed to build a successful online business, and I couldn't be happier with the results. My eBay store has taken off faster than my Amazon store.
Xavier has been very helpful and transparent about the whole process.
They were able to quickly get sales for my Amazon store in a matter of few weeks.
Sales are good, communication could be better. I get messages daily from Amazon and I'm not sure on how to answer some. Overall I'm happy that sales are starting to pick up.
During my Zoom demo they were able to show new stores and the growth over the past few months. I Decided to give them a try and within a month my store grew tremendously.
There has been a few times were things has gotten a little slow but I do see the potential in this business.
Helped me grow my Amazon business and they truly kept me in the loop, was always available when I had questions. Good customer service. Will definitely purchase another
Turnkey store from BMB
When I signed up with Bmb I honestly didn't know what to expect. The last time I purchased an online business It didn't work out very well
But this is real! My first week my store did over $1k in sales. I'm very excited about this.
It might take a good week or two to get rolling but I'm very happy with their services. My Amazon and eBay store averages about 3-4 sales a day which should ramp up by
This Holiday season.
Other than the communication aspect they did a great job at growing and managing my Amazon store. Sales on Amazon has slowed down a little but my project manager informed me
That sales will pick up within a week or two.
Thank you too the wonderful team over at Bmbmatrix. Things started out a little rough but they quickly resolved my issues and both my eBay and Amazon stores are doing sales daily.
After an horrible experience with another company I decided to give selling on Amazon one more shot and signed up with Bmb Matrix. In the beginning things started a slow but after two months I was able to see the potential with this business.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
SmartCustomer for Business
Gain trust and grow your business with customer reviews.
Claim your free account