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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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My subscription is due to expire in 1st April but why will my websites and domain be shut down before my current payment is due to run out. Also why will money be taken from my account before the current subscription ends without a notice of the amount and when they wish to take it out from my account? I received an email earlier this month that a payment of £146.80 precisely for a year's renewal. But today Bluehost took £397 from my account for the same renewal because they have access to my payment details. Calling the to restore the website, I am getting an email that it has been delated and I can call back if I have backups.
My email is not working and the customer service agent has not been helpful.
I have been trying to transfer my domain to Bluehost for over a week, and although I received an email stating the transfer didn't go through, 3 support agents told me not to worry it would, but it still hasn't been transferred.
I am trying to access my email and it has been impossible thus far. The website is hard to follow and when I call no one answers.
Frustrated. Setting up an email for my account SEEMS easy, and i was charged for it, but it does not seemed to be linked to my domain at all!
Too difficult to add specific HTML code.
Plus I haven't found a way to change the background color of the main menu.
I can't use my account and I want it canceled but it's not letting me do that either
Trying to report an issue and it is challenging to get in contact with your support team.
I am so tired of all the problems I have with Bluehost. Seriously, EVERY TIME I try to log in there is an issue. I am seriously looking for another provider.
The huge banner ad upon login is incredibly deceptive. You can't opt out and it comes up every time. I fell for it one time. I just want to log into my account without your constant advertising! I am ready to leave Bluehost over this!
En el soporte y tema de pagos no tuve buena experiencia
I've been having issues with accessing with my WordPress site, but no one can fix it. I kept getting answers that state there's nothing wrong on your end. I'm really frustrated. I've been patient trying to get the issue resolved. It's been a week now.
Difficulty in adding my email account to outlook. Low traffic. An error I cannot find but get emails all the time.
Please stop asking me to rate you every single time I log in - it's so distracting and frustrating!
Because of a system update that your company performed it left my website down then when we tried to use the backup the website no longer works or functions how it once did. The first 2 people who "helped" me didn't punch in the correct information to get the help that was needed. On my third contact to you guys the help desk guy finally punched in the information needed to help me. Unfortunately it ended up doing no good.
The new system is more rigid, more restrictive, it started with many errors and its services have become more expensive while reducing the capabilities they previously offered.
Blue host doesn't integrate with Apple email anymore. Techs on phone don't know and are covering up truth. Lazy. And too many stmp to clean up. And ssl problems
Website response is slow, t takes long time to open website.
Over and again I have had the same issue unresolved for months and moths. Bluehost, a once caring and excellent company in terms of fairness and customer service, has become a giant dissapointment and I have to move all of my business elsewhere. Three or more chances to resolve my issue have failed.
I've been with Bluehost for a while. Ultrawebsite Hosting is where I hosted and then Bluehost took it over and then stayed as Bluehost. I transfer, when I can, all my clients to Bluehost.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members