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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
This summary is generated by AI, based on text from customer reviews
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Typing this so that the rating pop-up doesn't keep interrupting my work. Thanks.
This year has been a bummer for me. There's no way I can contact support more than 3 times and the same problem am facing is still not fixed. Personally, I feel like your cpanels are a bit bloated; but for a technical person that's just okay since I can try and fix what I don't like. Honestly speaking, if you need to raise money to re-train your staff, just put up a donations page and I'll be the first to give a generous donation.
There has been an issue with the Bluehost web builder since last year. I am in the process of looking for another hosting site.
Bluehost does a great job. Be great if there was more technical support for programming issues
I am trying to update the credit card on file and the site won't let me.
Bluehost used to have really great tech support but the migration assistant took 3 days to move my site and I was told not to do anything, that is way too long. I have also been trying to update a credit card for another account and Bluehost will not take the update. This has been very frustrating lately. What happened?
Your site has never actually had the correct feedback / error messages for my account. In almost two years, I still get constant error messages that aren't mine and can't submit help tickets effectively etc. Just generally second rate. Still the baseline service does work and is doing its job.
My domain name has been transferred. I have repeatedly followed the steps to get started, but it just buffers over and over.
Very bad experience I have more than a year with a problem that all my wordpress sites are getting infected. And we don't know why they don't give me an answer... they just tell me that I have to pay for them to solve it for me. I would never recommend them
All good so far early days but hopefully it will end up as good!
I would like to have more plans becuase I'm a Bluehost user and my account is being a bit expensive
Signed up for email and have not been able to access it so far. It's been 5 days. Was told it could take up to 72 hours.
I've been trying to update my billing method for months but it always gives me a error or 'can't update it for now" or "wrong credit card number" even if I paste my mastercard number from my online banking app...
I'm able to get done what I need to, so far so good
It started off quite rocky, I almost left bluehost for another company, but as time has passed, things smoothed out and it has become a good experience.
Very convenient. Whenever I have any issues, the support staff are quick to help and fix things.
You are doing great, especially your 24/7 customer care team. Keep it up!
Great, fairly priced, chat support helps no matter which subscription option you have. Great designs and simple website builder integrated. Only caveat is that it server seems slow sometimes.
So far it's good, but want more tutorial and demos.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members