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From the business
Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
This summary is generated by AI, based on text from customer reviews
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I need to install a ruby application. The Bluehost instruction is cryptic and impossible to follow because the abbreviations like WHM do not match anything on the panel
I've found Bluehost easy to use. I don't have any background in creating a website but using the Bluehost as a platform doesn't make things complicated for me.
There is no support and the platform is buggy and not user friendly
All the major services constantly blacklist the email platform and we receive refused/denied email bounces on every announcement we send out.
My experience has been fine. Was a little bit confusing a couple a years ago with the new interface, but now is fine.
The site always loads quickly, and the support is awesome.
Difficulties with the theme. Something is interfering with the set up
Great Service! Especially your Sister Company - Blue Sky Pro -- All the agents are knowledgable, courteous and most go above and beyond to provide the best customer service experience.
I logged in and was asked to rate my experience, basically before I did a single thing I was interrupted with a pointless survey.
Web developer, very happy with site uptime. GoDaddy eats garbage.
Very unhappy since i used your migrate like 10 days ago and my sites still not working and i called in many times and no one really helped sofar, most likely change the hosting once everything start working, if ever does.
Have a blessing day
The site editor is okay, but for the most part my Bluehost account has too many options that are too confusing to figure out, and then when I do get them figured out, they don't end up being what I need. Then I'm often stuck with no option or paying for *another* program or extension that does what I need.
Very friendly, prompt response, knowledgeable, great customer service!
Horrible customer service. She told me to wait and never came back and then hung up.
This last week our multiple websites were down. Sometimes the panel is slow
They find a way to get it done for their hosters. Have never told me I had to pay for assistance when there are common errors in back end server thanks to helpful tech support and all customer support
Major issues with editing and changes not saving, terrible experience overall
No option to include a shortcut to Weebly to edit my website without having to click over 6 links each time. Email system has no mobile support/formatting, making it only useful to use when on an actual computer. My website is for my business and most of the times I am away from a computer so my responses end up being very delayed. No effective way to receive mobile notifications in email for new emails either.
So far, so good. Still feel like I am fumbling in the dark all the time.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members