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From the business
Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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I find this platform to be more torture than help. I've never found an online space to be so difficult to access and navigate.
Hard to unsubscribe from auto renewal. Even if selected in account settings have to manually contact Bluehost as you are charged anyway.
Customer service is terrible all my domains are constantly being attacked and my email doesn't work for almost a month. I have called mutiple times and am told in 2 hours it will be back and running. Never is
I don't like the new way we have to log into our email. Also, when i send a email with a link in the body of the email, the link goes away
Really really, slooooooow customer service, long waiting for a response the robot in the chat is very poor and it takes a while to get to talk to an agent and the response time is terrible.
I have been for an extra quarterly hosting to get my files and backups from my site to take it with me to a different hosting provider.
In fact I wrote this review while waiting for a response in Bluhost useless/Slow Chat.
The reason I leave Blue host? Well after three years the prize for my hosting were too expensive for one light weight site.
The new layout is not easy to navigate. It's hard to find the cpanel etc. The graphics look nice but the navigation is not so straightforward.
I hate that this platform has changed and your customer services is as worse as Go Daddy now
Confusing interface. Web Builder is a poor tool. Customer service is taking too long to respond (you overwhelm them with too many clients at a time). Overall, just waiting for my subscription to expire and I am outta here.
The best experience I've had when it comes to making a website.
My website is getting a lot of virus attacks since last year
Its was good, but since 2024 it's so bad to deal with, for support you have to wait more than 5 minutes, also with they respond they need more 10 minutes to find the problem,then they dont have to access to solve it they open tickets and take more than 48h some time 72h - and the problem is from the server not from the user i face more 4 problems since 2024 until date
Impossible to get any support. Sites have been down for 3 weeks.
Very high renew price, SO want to quit bluehots and wanna move to some other best provider, Not happy at all with the support.
Seem my site run slower than others in my industry.
The php version of my website some times changed without letting me know
I contacted support and they reset my domain without my consent
I have not been able to login my account since 5 day...
I'm trying to find what my MX records need to be. I am using remote nameservers, and recently ended another email service, and I want my email hosted here. I can't find the MX settings to send email here.
Poor server and lack of knowledge and no flexible management
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members