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Block Of Gear

3.3

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Block Of Gear Reviews Summary

Block Of Gear has a rating of 3.3 stars from 844 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Block Of Gear most frequently mention king size, long time and light weight. Block Of Gear ranks 2nd among Bedding sites.

service
407
value
414
shipping
421
returns
192
quality
412

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South Carolina
1 review
0 helpful votes
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Several times
December 11, 2020

I have ordered from Block of Gears numerous times and I have always been pleased with the quality of their work. I have even sent them to family members as gifts. It does take some time to get the order due to COVID-19 and the service provider isn't always timely either, but that's a small inconvenience compared to the product itself. Thank you for all you do.

Date of experience: December 10, 2020
Ben H. Block Of Gear Rep
over a year old

Dear Veronica, It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us. I'm glad you felt happy. We hope to give you better service in the future. Please provide us with your email address or order number via [email protected] or this Inbox here so we can send you the discount coupon.

GB
1 review
0 helpful votes
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Granddaughter blanket
December 10, 2020

The products were bought as Christmas gifts for my two granddaughters therefore I cannot comment on their reaction other than to say I know they will love them. When the product arrived it exceeded my expectations.

Date of experience: December 10, 2020
Ben H. Block Of Gear Rep
over a year old

Dear Barrie, thanks alot for your wonderful review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. It’s so great that you love it. Please provide us with your email address or order number via [email protected] or this Inbox here so we can send you the discount coupon.

Canada
1 review
0 helpful votes
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Do not buy from them scam
December 10, 2020

Ordered blanket for grandson, never received. Ripped off! Got blanket I ordered for granddaughter.!

Date of experience: December 9, 2020
Ben H. Block Of Gear Rep
over a year old

Dear Donna, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We are working hard with our factory and carriers to reduce shipping delays. Please provide us with your order number here in Inbox or via [email protected]. We would love to make things right if you give us another chance.

Canada
1 review
0 helpful votes
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Great Service
December 10, 2020

My blanket arrived in plenty of time faster than I expected. I appreciated the updated e mails I received throughout waiting for delivery. You kept me informed & appreciate that with business now a days. Love the blanket. I would have liked it to be a little thicker material but quotes & pics are perfect. Daughter will love it.

Date of experience: December 9, 2020
Ben H. Block Of Gear Rep
over a year old

Dear Staccie, thanks alot for your wonderful review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. It’s so great that you love it. Please provide us with your email address or order number via [email protected] or this Inbox here so we can send you the discount coupon.

Colorado
1 review
0 helpful votes
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BAD NEWS
December 9, 2020

I never received my product nor did I receive an answer to my e-mail asking about the status of my order. I was about to write another e-mail concerning my order when this review popped up in my in-box, I'm grateful to be able to write this bad review as I usually don't answer surveys, but I usually receive what I order from other companies! STAY FAR FAR AWAY from Block of Gear!

Date of experience: December 8, 2020
Ben H. Block Of Gear Rep
over a year old

Dear JOHN, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We are working hard with our factory and carriers to reduce shipping delays. Please provide us with your order number here in Inbox or via [email protected]. We would love to make things right if you give us another chance.

Arizona
1 review
0 helpful votes
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Average Product
December 9, 2020

I am disappointed in the weight and color quality. It was described as a quilt blanket but is more suited for a child as a lightweight covering.

Date of experience: December 8, 2020
Ben H. Block Of Gear Rep
over a year old

Dear Rosemary, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We are working hard with our factory to reduce mistakes on quality checks and improve our processing plan day by day. Please provide us with your email address or order number via Inbox here or [email protected]. We would love to make things right if you give us another chance.

Georgia
1 review
0 helpful votes
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Just awesome
December 9, 2020

It arrived in plenty of time and in great condition! I will definitely order again. The quilt is beautifully made.

Date of experience: December 8, 2020
Ben H. Block Of Gear Rep
over a year old

Dear Karen, thanks alot for your wonderful review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. It’s so great that you love it. Please provide us with your email address or order number via [email protected] or this Inbox here so we can send you the discount coupon.

Washington
1 review
0 helpful votes
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Horrible complany
December 7, 2020

Purchased blankets 3 weeks ago and never received confirmation nor shipping information. I have sent 5 emails and NO response! Obviously no product!

Date of experience: December 7, 2020
Ben H. Block Of Gear Rep
over a year old

Dear Crista, We’re sorry your experience didn’t match your expectations. We are experiencing a high volume of orders, shipments may be delayed by a few days. We are working hard with our factory and carriers to reduce shipping delays. Please provide us with your order number here in Inbox or via [email protected]. We would love to make things right if you give us another chance.

New York
1 review
0 helpful votes
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Not as described
December 7, 2020

Do not order from your phone if you have a smaller size phone screen, even though you can read description. The description is wrong from actual quilt.

Date of experience: December 7, 2020
Ben H. Block Of Gear Rep
over a year old

Hi Sandra, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We are working hard with our factory to reduce mistakes on quality checks and improve our processing plan day by day. Please provide us with your email address or order number in Inbox here or via [email protected] We would love to make things right if you give us another chance.

Texas
1 review
0 helpful votes
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Timing
December 6, 2020

I ordered this blanket a month in advance hoping it would be on time for my daughter birthday. That was a downer for me. Ordered it October 31st and her birthday was November 26 didn't receive it until 2days after.

Date of experience: December 6, 2020
Ben H. Block Of Gear Rep
over a year old

Dear Avor, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We are working hard with our factory and carriers to reduce shipping delays. Please provide us with your order number here in Inbox or via [email protected]. We would love to make things right if you give us another chance.

North Carolina
1 review
0 helpful votes
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Customer Service
December 7, 2020

I was in the middle of paying for my purchases, and I got a phone call. It was an employee of this company giving me a promo code to get 30% off of my bill. Amazing!

Date of experience: December 6, 2020
Ben H. Block Of Gear Rep
over a year old

Hi Cathy, thanks alot for your review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. It’s so great that you like the experience with us.

New York
1 review
0 helpful votes
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Present for my son.
December 7, 2020

I like the quality and beauty of the product. I already wash it and all colors stay bright. Thank you.

Date of experience: December 6, 2020
Ben H. Block Of Gear Rep
over a year old

Dear Margarita, thanks alot for your wonderful review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. It’s so great that you love it. Please provide us with your email address or order number via [email protected] or this Inbox here so we can send you the discount coupon.

Georgia
1 review
0 helpful votes
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I never got my blanket!
December 6, 2020

Fake site. Don't order. I need my REFUND. Sad you have to trick people for what sees to be a nice product. I work for my money. You committed theft by deception. Your reviews are fake also. You will reap what you sew.

Date of experience: December 6, 2020
Ben H. Block Of Gear Rep
over a year old

Dear Loretta, We’re sorry your experience didn’t match your expectations. We are working hard with our factory and carriers to reduce shipping delays. Please provide us with your order number here in Inbox or via [email protected]. We would love to make things right if you give us another chance.

Alabama
1 review
0 helpful votes
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6 weeks later and I still have not received the product! Very frustrating due to this being a gift for someone else. I definitely will not be ordering from this site again!

Date of experience: December 6, 2020
Ben H. Block Of Gear Rep
over a year old

Dear Beverly, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We are working hard with our factory and carriers to reduce shipping delays. Please provide us with your order number here in Inbox or via [email protected]. We would love to make things right if you give us another chance.

California
1 review
0 helpful votes
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BEAUTIFUL!
December 6, 2020

The 3 quilts I ordered & received are BEAUTIFUL... They're made really good. I'd buy again from them. I highly recommend them! I'd leave a photo of the quilts, but they're already gift wrapped for Xmas!

Date of experience: December 4, 2020
Ben H. Block Of Gear Rep
over a year old

Dear Joy, thanks alot for your wonderful review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. It’s so great that you love it. Please provide us with your email address or order number via [email protected] or this Inbox here so we can send you the discount coupon.

Massachusetts
1 review
0 helpful votes
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Baby Dragon Quilt
December 6, 2020

I am extremely happy with this product, it is well made, and I will be proud to give it to my Granddaughter either for her birthday, (Christmas Eve) or for Christmas. The shipping was reasonably quick, too. I wish I knew how to send photos for proof of purchase, but I don't know how to do that on my computer.

Date of experience: December 4, 2020
Ben H. Block Of Gear Rep
over a year old

Dear Patricia, thanks alot for your wonderful review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. It’s so great that you love it. Please provide us with your email address or order number via [email protected] or this Inbox here so we can send you the discount coupon.

Texas
1 review
0 helpful votes
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Daughter horse quilt
December 4, 2020

The first time I saw the quilt I knew I wanted it for my daughter. It had pictures and quotes I liked and reminded me of my daughter. I envisioned her having the quilt to hug herself in long after I may be gone.
I contacted the company by email regarding the arrival of the quilt, it seemed to be taking a little longer than I thought it should. The response was fast, the next day, an investigation was launched and I had a response within two days stating the quilt was in route. Three days later the quilt arrived and it appears to be just what I ordered. Thank you Alice for all your help..

Date of experience: December 3, 2020
Ben H. Block Of Gear Rep
over a year old

Dear Massee, thanks alot for your wonderful review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. It’s so great that you love it. Please provide us with your email address or order number via [email protected] or this Inbox here so we can send you the discount coupon.

Ohio
1 review
0 helpful votes
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Blanket
December 4, 2020

Blanket was very nice and the time it got here was great didn't take long I would order from this company again

Date of experience: December 3, 2020
Ben H. Block Of Gear Rep
over a year old

Dear Tracy, thanks alot for your wonderful review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. It’s so great that you love it. Please provide us with your email address or order number via [email protected] or this Inbox here so we can send you the discount coupon.

Illinois
1 review
0 helpful votes
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The daughter blanket
November 30, 2020

I bought this to be a Christmas gift for my daughter and I love it. Good quality and attention to detail

Date of experience: November 30, 2020
Ben H. Block Of Gear Rep
over a year old

Dear Annette, thanks alot for your wonderful review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. It’s so great that you love it. Please provide us with your email address or order number via [email protected] or this Inbox here so we can send you the discount coupon.

Florida
1 review
2 helpful votes
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Received wrong quilt
November 30, 2020

I purchased a total of 12 quilts, one for myself and the others for Christmas gifts. One of the quilts was for my 55 year old nephew(Stand for the Flag). Instead of that quilt, I was sent a quilt that said "For the greatest little sister". I have spoken with this company numerous times through emails and they have refused to correct their mistake and not refunded my money. I would not recommend doing business with Block of Gears because they do not stand by their word or product.

Date of experience: November 30, 2020
Ben H. Block Of Gear Rep
over a year old

Dear Darlene, We’re so sorry that your experience with us fell short of expectations. We want you to feel comfortable sharing good or bad news with us. Please provide us with your email address or order number via [email protected] or Inbox here. We would love to make things right if you give us another chance.