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#Blaclane "an unreliable company". 10 days ago I made a reservation from Victoria to Vancouver airport to take my son. I paid 345 dolar. They called 2 hours before the pick up time and canceled. They failed my son on the other side of the world like that. They can't be trusted. Don't use it.
They could inform us one or two days before sceduled day (so we can arrange alternative way). They waited until the last time for the decision not to return the money. They put a mother under a lot of stress waiting for her son. They should have reported at least the day before.
This firm is disgrace of German Reputation
They scout uber drivers to fulfill their request. Charge you black car rate. Auction it on their app for below uber rates to drivers.
Horrible, fraudulent company. Abandoned me at the airport after a long international flight. Lied to American Express after I disputed the charge. Avoid!
Global company?! It turned out they use independent drivers and when driver showed us how much Blacklane pays him- it was sad. They keep over 50% sometimes for themselves, ripping off clients and drivers. Next time we just found another means of transportation.
