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Black Hairspray

2.6

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Black Hairspray Reviews Summary

Black Hairspray has a rating of 2.6 stars from 26 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Black Hairspray most frequently mention and customer service. Black Hairspray ranks 31st among Wigs sites.

service
3
value
5
shipping
4
returns
4
quality
5

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New York
1 review
6 helpful votes
Follow Allison W.
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Provide better service
August 16, 2017

I can relate to this person in getting the wrong color, because I got the wrong color twice. However, I did not return any of them. Do better!

Date of experience: August 15, 2017
Oklahoma
1 review
10 helpful votes
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I have trying to contact blackhairspray multiple times. I have emailed them around six times and I have never once received an email back, so I had to call and figure out if i would be able to receive a refund and then i had to call again to see if they had received my package. I still have not received my refund and it has been almost a month. I will not ever be using them again, first and last time.

Date of experience: March 12, 2017
North Carolina
1 review
15 helpful votes
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I ordered a wig, they sent an email that the color I wanted was out of stock OK fine. I called the next business day to change it to another color that was in stock. Two days pass and I get no email saying the item was shipped so I called them and they tell me the previous rep did not change it in the system that I changed it to another color. So I cancel my order altogether. It gets worse, it's a waiting list if you want your order canceled. Three days went by and order still was not canceled. Will never order from them again

Date of experience: February 28, 2017
Washington
1 review
22 helpful votes
Follow Chynna L.
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Ordered a wig from them a week ago. The wig only lasyed through two brushings in three days. I WAS FURIOUS...! I reviewed the hair on the site so no one will order it again.

Then contacted customer service. Without even a slight hassle they offered up to ship at NO COST TO ME A NEW ONE. THAT IS UNHEARD OF! I am beyond impressed by blackhairspray and the way my complaint was handled. There was no dispute or anything!

Date of experience: March 12, 2014
Texas
37 reviews
196 helpful votes
Follow Aniece F.
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I order from them all the time. Everything comes quickly, well packaged and the prices are great. A lot of things they carry are on other websites with more reviews and a lot of reviews for things aren't on their site anyway so check Youtube before you order something. But, yeah I DO love blackhairspray.

Date of experience: March 26, 2013
Georgia
3 reviews
20 helpful votes
Follow LaJuan P.
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I have ordered 4 units from this website. Delivery is fast and accurate. I always receive just what I expect. I have never had to return an item, however. But their products are good quality and the their prices are reasonable. I highly recommend this site if you're in the market for cheap lace fronts.

Date of experience: September 26, 2012