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Bitstamp

1.5

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Bitstamp Reviews Summary

Bitstamp is a cryptocurrency exchange platform that allows users to buy, sell, and trade various digital currencies.

This summary is generated by AI, based on text from customer reviews

service
12
value
10
shipping
7
returns
7
quality
9

We monitor reviews for authenticity

GB
1 review
0 helpful votes
Follow Phelia C.
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I had submitted a withdrawal request to this broker, they claimed it was successful but I never got the money into my bank. I reached out to the customer support but it was horrible. My account was blocked after sometime for no reason. I knew I had been stolen from, I needed help, I searched for help and stumbled on the team at Baktrail, I filed a formal complaint and they got my money back successfully

Date of experience: December 22, 2025
GB
1 review
0 helpful votes
Follow Vera M.
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WHEN I FOCUSED ON RECOVERING MY CRYPTO COINS, I GOT SNUBBED! I'VE BEEN A MEMBER AND CUSTOMER FOR OVER 10 YEARS AND EVERYTHING ABOUT IT BECAME CLOSE TO IMPOSSIBLE ~~~~~.,~, FROM THE SIDELINE SCORED ON MY CASH BACK REQUESTS AFTER I HAVE COMPLAINED FOR MONTHS AND NOTHING, THIS IS WHAT IM STICKING WITH THEM TILL THE BEST BECAUSE THE SERVICE HAS BEEN TOP NOTCH ON EVERYTHING AND MY REQUESTS

Date of experience: July 9, 2025
Delaware
1 review
2 helpful votes
Follow Richard S.
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These lots are scammers and they will lure you into investing your money and when it gets to a certain point they will lock your account and then ask you to make deposits of a large sum of money before you can get your account reactivated,Thankfully i found a better platform that got me back on track,tradecrypts is the platform you can trust for your investment.

Date of experience: January 21, 2025
Oklahoma
4 reviews
17 helpful votes
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Withdrawal from Bitstamp
February 25, 2025

I have been waiting for my funds to be reviewed for a week now and I am unable to withdraw.it states sent successfully and then says must be reviewed status states in audit.inwas able to withdraw once prior to this and everything ran smoothly but I really don't understand why it is taking this long it says the funds should appear within 34 hours and now it's been 7 days!

Date of experience: November 22, 2024
France
1 review
0 helpful votes
Follow tun G.
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I failed withdrawal. I sent a letter to the hive biop to fix the bug and now I withdrew everythingg.

Ht tp :// su rl.li/kdk uiu

Remove space in between link to use.

Date of experience: December 1, 2024
Italy
1 review
1 helpful vote
Follow Jonathan P.
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Everything was great signing up and verifying my information, until my account and funds were put into review, I contacted customer service, and they assured me it would be solved. However it never happened, even after months of waiting, you just get told not to send another enquiry as it might slow things down. Ayrlp. CO m seized control of the situation and tracked the transaction to my account.

Date of experience: March 12, 2024
Nigeria
2 reviews
0 helpful votes
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Fund's recovery
February 22, 2024

Everyday I blame myself for falling to this dubious scam, this crooks got me out of my life savings, I lost 60k this nonsensical thieves I was able to get my funds back after I got in touch with Regula.online Reach out if you are a victim

Date of experience: February 22, 2024
Canada
2 reviews
0 helpful votes
Follow Roolly D.
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LEXICORP INFO
February 11, 2024

This site is not giving withdrawal, when you complete the withdrawal criteria of 6 usd mining btc it is increasing to 7 this is just taking waste of time. Use the website on my title/headline and got a refund

Date of experience: February 10, 2024
GB
1 review
0 helpful votes
Follow Devin B.
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If you open a support ticket, write a support email or write a complaint email, you won't get any response. Bitstamp doesn't take time to get back to you at all, but they do have a dedicated person writing responses to the negative reviews they get on Trustpilot.They care only about their image and not about their actual customers

Date of experience: December 7, 2023
Thailand
1 review
0 helpful votes
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SCAM PLATFORM. BE AWARE.
November 9, 2023

Do not use this scam platform. They will always invoke lengthy (with no end to it) AML reviews to block your account and hi-jack your money!
Be aware you may fully lose your money!

Date of experience: November 9, 2023
Florida
1 review
0 helpful votes
Follow Renee M.
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Set up a test account with a small deposit and a small purchase. Once I went to the withdrawal test, it still said I was disabled. This went on for months, even after a " security verification call". Still disabled to this day. Smart me didn't give them much. Don't trust anything they do or say.

Date of experience: September 22, 2023
North Carolina
1 review
3 helpful votes
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Bitstamp takes your money then blocks your withdrawals while engaging in a lengthy "security review". You will get scripted responses when you enquire about the status. This results in your money being held up for weeks. This all happened to me. Finally, they decided to cancel my account, and refund less than half of my original amount after taking multiple "fees". The reasons in email were vague, including references to "account activity". What? The activity of waiting? This has been the experience of many other independent reviewers all over the internet. Be forewarned…

Date of experience: July 13, 2023
New Hampshire
1 review
0 helpful votes
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Bitstamp poor service
March 12, 2023

I keep on having log on issues. I had old phone with two factor id. It does not work. When I try to log in, it doesnt work. Customer service said they would look into issue they never got back.

Date of experience: March 12, 2023
Belgium
2 reviews
2 helpful votes
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Beware of this website
January 15, 2023

After making great %, I went to make a withdrawal but they asked me for more money by which point I knew my suspicions were correct it was a complete scam. Please everyone stay away! I have gotten my capital back with the help of spacetelcapital cpm

Date of experience: January 15, 2023
New York
3 reviews
0 helpful votes
Follow Showkat K.
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Yesterday I opened an account with Bitstamp and transfer ACH fund and bought ETH crypto. When I try to withdraw to buy another crypto I could not do it because they put restrictions so I call the company they said i have to go through an interview process and it took one hour with 15 minutes zoom video call interview.
Afterwards I got an email my account is enabled for withdraw and transfer but when I try again I saw same block. I called customer service they told me I have to wait at least 5-7 days before I can withdraw or transfer or buy another crypto.
I m loosing money from ETH but I can not do anything nor I can buy usd to stop losing.
This morning they sent me an email by saying my account is enabled so I can withdraw and transfer but actually not happen.
I do not know what is going on. Very confusing for me. No one tell full information in one time. Not helpful customer service and full team. Very careful to do business with them. Now I do not have any way to escape from them. I got to wait more few days to use my crypto loom like I do not have any choice.

Date of experience: October 31, 2022
GB
1 review
1 helpful vote
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I need my money
July 24, 2022

They have the ability to intervene, but they have chosen not to. I had my coins seized on this platform for a long time until I had to contact. dataforensicvault.com who assisted me in obtaining my back.

Date of experience: July 24, 2022
Washington
2 reviews
22 helpful votes
Follow Mark A.
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How can I recover my funds on binary options or forex?
Have You Been Scammed By An Alleged Binary Options Broker
Did you know the forex market is the largest financial market in the world, with over $5 trillion traded every single day? Not only does it allow central banks and corporations to trade with each other, or holidaymakers visit new destinations, it also allows speculators to take advantage of a market that trades 24 hours a day, 5 days a week.
There has never been an easier time to access the world's forex market either. At the click of a button, you could be trading on the direction of the Euro, British pound, Japanese Yen, US dollar or even the Russian Ruble! There are hundreds of currency pairings to trade from, so you're free to find the ones that interest you most.
However, while the financial gains of trading the forex market seem lucrative, it's not considered easy. Having a sound trading education, a properly funded trading account and understanding of risk management techniques are essential. Unfortunately, there are many unscrupulous individuals who will try to scam individuals through forex trading scams.
Forex scams will be around for as long as the Forex market exists. As schemes are evolving, scammers are always somewhere nearby, trying to extort your money away. But could there be a solution to this problem?
Investment scams take many different forms. Some of the scams are even named after their creators - such as a Ponzi scheme, after the infamous scammer Charles Ponzi. Forex scammers tend to target beginners or uneducated traders. The best way to combat this, and avoid getting scammed, is by getting a good Forex trading education so you are aware of everything before you enter the markets.
Once you master the markets, you are no longer an easy target. Forex scams often use phrases like"a too-good-to-be-true investment opportunity" as a way of convincing you to part ways with your money. When you lack trading experience, swindlers will try to exploit your optimism and fears. Here's where Forex scammers step in and make you exciting offers.
How To Spot A Forex Trading Scam
The most important giveaway of a Forex scammer is the guarantee of unusually large profits with little or no financial risk. First of all: there's no such thing as a 100% guarantee. If there was, there's no way traders would share it with other market players. Some of these offers may sound very attractive, especially to beginning traders. But as the saying goes, the only free cheese is in the mousetrap. The bottom line is this: if something sounds too good to be true, it probably is.
Here a few simple rules to follow in order to avoid scammers:
Remain safe and don't run after empty promises
Be especially wary of software that claims to have found a 'ecret formula'
Do not install any programs until you are certain they won't damage your computer
Another giveaway is that scammers never register with any regulatory authority. Remember - true brokers always provide proof of their legitimacy. If you suspect that a Forex broker is lying about their regulation, you can contact a regulatory authority who may be able to provide a list of regulated companies, and a list of cases opened against regulated companies. This will help you understand which Forex brokers to avoid.
If you've been a victim of forex scam or any other scam either through bogus investment companies or through romance scam grantspace tech recovery company has been known to recover funds from this nefarious scammers and through the help of world-renowned hackers like Peter Yaworski, Frans Rosen, Jack Cable, Jobert Abma, Arne Swinnen and many more working under grantspace tech to make sure victims get the relief they need and you don't have to pay a dime till your funds have been recovered.
Contact - SmartExRecovery AT protonmail dot com

Date of experience: August 5, 2020
Australia
6 reviews
36 helpful votes
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A good one
December 19, 2019

This is a good one as far as cryptocurrency exchange is concerned because transactions with them are without a hidden agenda. In my experience, i lost huge funds investing in binary options and fraudulent investment scheme and although "fintrack. Org" was able to recover my lost funds, i tell you losing those funds in the first instance wasn't a favorable experience

Date of experience: December 19, 2019
Peru
11 reviews
22 helpful votes
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Good Bitcoin exchange where I can easily (and fast) move money in and out. I made many transactions with them and all without any problem.

Date of experience: September 28, 2013