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Big5sportinggoods.co Reviews Summary
Big 5 Sporting Goods is a retailer that offers a wide selection of sporting goods, fitness equipment, and apparel for men, women, and youth. They provide online shopping with free shipping on orders over $50 and in-store returns.
This summary is generated by AI, based on text from customer reviews
I was an avid shopper at Big 5, but no more! Why? Ten days ago I purchased a Rugar 22 gun. I waited the 10 days. Today was the day to pick up my purchased gun. However, upon arriving & asking for my gun, I am informed no employee can help me. Why? Because the only two who could is as follows: 1. Ernesto is fired and 2. Ryan, the manager is on Paid Time Off. Now Ryan is aware, I, the consumer would be coming on 1/6, to pick up my gun. He didn't call me to notify me, neither did he train another capable employee who could help with giving me my gun. The manager returns from vacation next week. Therefore, I requested an immediate refund & I vowed never to return. This is just the kind of poor service I am unwilling to support!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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