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B&H has established a strong reputation for offering a wide range of quality products, particularly in photography and electronics, often at competitive prices. Many customers appreciate the efficiency of their shipping and the informative nature of their website. However, there are notable concerns regarding customer service, including delivery issues, inadequate responses to complaints, and strict return policies that leave some customers feeling unsupported. While loyal customers value the company's product selection and pricing, the recurring complaints about service delays and lack of accountability suggest a need for improvement in their customer service approach.
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Great I like all you have to offer, and you have a great supply on electronics, and cameras plus I enjoy just looking through your products.
Thanks again
J. B.
When I need something fast B&H always pulls through with the product I need on my doorstep the next day.
When I moved to AZ from NY 18 years ago, I used B&H for tv's, video cameras etc. I have been very happy with their service, prices and the fact they stand behind their product. Besides, it keeps me connected to NY. Lol.
Best prices, best website, easy navigation, fast free shipping, informative reviews, etc. Been buying from these guys since 1991 (before the internet commerce existed).
I love B&H. They always leave me pleased with there super fast shipping, and the film is, easily, cheaper than anywhere else I know of.
I have never been disappointed in the quality service from this store. Staffed by professionals that know their business and their customer relations are excellent. Thank you!
This is the only site for trusted electronic purchases, no creepy interactions with risky sellers online. Thank you B&H, Thank you!
I have only had great experiences with B & H and have always been surprised by the rewards of shopping with them. I've received rebates and hefty coupons after purchasing through them. Wouldn't want to spend my money anywhere else.
B&H is the cream of the crop when it comes to anything we order. From TV's to Appliances to IT related, they will aways be our goto company.
I received quick and thorough custom advice from the B&H chat. Order process was quick and straightforward
I have used B&H for many years and have always been satisfied with their service. Their knowledgeable staff takes the stress out of making decisions between brands and price points.
Always a breeze to get what I need. A photographer's candy store. I always recommend BH Photo as the best place to buy at the best prices.
Quick and Easy to purchase from, great pricing! Free Shipping, From time of registering to purchase was less than 5 minutes!
My production company only uses B&H for our gear. No one else even comes close in price or service.
B&H Photo Video is an amazing site to find just the right thing you need. Amazing prices, amazing deals, and always top of the line. B&H Photo Video should be everyone's go-to site for all of their photo and video needs.
I have many years of being a B & H customer I have always received timely and running all the purchased equipment.
The title says it all. I've spent thousands of dollars with B&H over the past decade. I've purchased everything from home theater components to telescopes and every order has been shipped and dealt with the most absolute professionalism. If you have an issue, they will help you out. Have a question? You will get somebody who actually knows what they are talking about to help you. You cannot do better than B&H Photo.
I have been a photographer for fifteen years and B&H is always the first place I check for all my equipment! I have never had a bad experience with them.
I have been purchasing photography equipment for at least 5 years from B&H Photo and have always been super pleased! Web site is fast and easy to get around. If they don't have it, then you don't need it! Highly recommend them.
The background colors go great with my youtube channel! I bought the pink one already but now I bought the Yellow and light blue! Thanks!
Answer: ANy refurbished item we sell has been refurbished by the manufacturer or official US distributor, Nikon USA or Canon USA etc. Other used items are each rated on a numeric scale and we tend to be conservative so customers are not disappointed.
Answer: We do. Please see https://www.bhphotovideo.com/c/browse/feiyutech-store/ci/46551 -- Henry Posner / B&H Photo-Video
Answer: In most cases you can. Our return policy is on our site at https://www.bhphotovideo.com/find/HelpCenter/ReturnExchange.jsp You can intiiate a return online or via [email protected].
Answer: We do, unless there is a restriction placed on an item by the US distributor. -- Henry Posner / B&H Photo-Video
Answer: The Nikon P1000 camera is on our site at https://bhpho.to/2le9bkx. The Nikon EN-EL20a battery is on our site at https://bhpho.to/2leaq3b. The Nikon EN-EL5 is on our site at https://bhpho.to/2lebl3D
Answer: https://www.bhphotovideo.com/c/product/888625-REG/ Yes, we do. -- Henry Posner / B&H Photo-Video
Answer: B&H does not have a repair department. I've had good experiences with Photo Tech Repair Service. That's a personal comment, not a company endorsement.^hp
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