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B&H Photo Video

3.5

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B&H Photo Video Reviews Summary

B&H has established a strong reputation for offering a wide range of quality products, particularly in photography and electronics, often at competitive prices. Many customers appreciate the efficiency of their shipping and the informative nature of their website. However, there are notable concerns regarding customer service, including delivery issues, inadequate responses to complaints, and strict return policies that leave some customers feeling unsupported. While loyal customers value the company's product selection and pricing, the recurring complaints about service delays and lack of accountability suggest a need for improvement in their customer service approach.

This summary is generated by AI, based on text from customer reviews

service
341
value
352
shipping
345
returns
216
quality
331

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Texas
1 review
0 helpful votes
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Great I like all you have to offer, and you have a great supply on electronics, and cameras plus I enjoy just looking through your products.

Thanks again
J. B.

Date of experience: September 17, 2017
New Jersey
1 review
0 helpful votes
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Dependable
September 18, 2017

When I need something fast B&H always pulls through with the product I need on my doorstep the next day.

Date of experience: September 17, 2017
Arizona
2 reviews
0 helpful votes
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I've used them for years
September 18, 2017

When I moved to AZ from NY 18 years ago, I used B&H for tv's, video cameras etc. I have been very happy with their service, prices and the fact they stand behind their product. Besides, it keeps me connected to NY. Lol.

Date of experience: September 17, 2017
California
1 review
0 helpful votes
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B&H never disappoints.
September 18, 2017

Best prices, best website, easy navigation, fast free shipping, informative reviews, etc. Been buying from these guys since 1991 (before the internet commerce existed).

Date of experience: September 17, 2017
South Carolina
1 review
0 helpful votes
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I love B&H. They always leave me pleased with there super fast shipping, and the film is, easily, cheaper than anywhere else I know of.

Date of experience: September 17, 2017
Texas
1 review
0 helpful votes
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I have never been disappointed in the quality service from this store. Staffed by professionals that know their business and their customer relations are excellent. Thank you!

Date of experience: September 17, 2017
California
1 review
1 helpful vote
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This is the only site for trusted electronic purchases, no creepy interactions with risky sellers online. Thank you B&H, Thank you!

Date of experience: September 15, 2017
Texas
1 review
0 helpful votes
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The only place I order from
September 16, 2017

I have only had great experiences with B & H and have always been surprised by the rewards of shopping with them. I've received rebates and hefty coupons after purchasing through them. Wouldn't want to spend my money anywhere else.

Date of experience: September 15, 2017
Arkansas
1 review
0 helpful votes
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Simply amazing service
September 16, 2017

B&H is the cream of the crop when it comes to anything we order. From TV's to Appliances to IT related, they will aways be our goto company.

Date of experience: September 15, 2017
Virginia
1 review
0 helpful votes
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Positive experience!
September 16, 2017

I received quick and thorough custom advice from the B&H chat. Order process was quick and straightforward

Date of experience: September 15, 2017
Arizona
2 reviews
0 helpful votes
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I have used B&H for many years and have always been satisfied with their service. Their knowledgeable staff takes the stress out of making decisions between brands and price points.

Date of experience: September 15, 2017
New York
1 review
0 helpful votes
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Only place I buy gear.
September 16, 2017

Always a breeze to get what I need. A photographer's candy store. I always recommend BH Photo as the best place to buy at the best prices.

Date of experience: September 15, 2017
Louisiana
1 review
0 helpful votes
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Quick and easy
September 16, 2017

Quick and Easy to purchase from, great pricing! Free Shipping, From time of registering to purchase was less than 5 minutes!

Date of experience: September 15, 2017
California
1 review
0 helpful votes
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Always a great experience!
September 16, 2017

My production company only uses B&H for our gear. No one else even comes close in price or service.

Date of experience: September 14, 2017
New Jersey
1 review
0 helpful votes
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Absolutely amazing!
September 15, 2017

B&H Photo Video is an amazing site to find just the right thing you need. Amazing prices, amazing deals, and always top of the line. B&H Photo Video should be everyone's go-to site for all of their photo and video needs.

Date of experience: September 14, 2017
Arizona
1 review
0 helpful votes
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Excellent vendor
September 15, 2017

I have many years of being a B & H customer I have always received timely and running all the purchased equipment.

Date of experience: September 14, 2017
Maryland
3 reviews
61 helpful votes
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The title says it all. I've spent thousands of dollars with B&H over the past decade. I've purchased everything from home theater components to telescopes and every order has been shipped and dealt with the most absolute professionalism. If you have an issue, they will help you out. Have a question? You will get somebody who actually knows what they are talking about to help you. You cannot do better than B&H Photo.

Date of experience: September 14, 2017
Louisiana
1 review
0 helpful votes
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Always my first stop!
September 14, 2017

I have been a photographer for fifteen years and B&H is always the first place I check for all my equipment! I have never had a bad experience with them.

Date of experience: September 14, 2017
Tennessee
1 review
0 helpful votes
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A wonderful place to shop!
September 14, 2017

I have been purchasing photography equipment for at least 5 years from B&H Photo and have always been super pleased! Web site is fast and easy to get around. If they don't have it, then you don't need it! Highly recommend them.

Date of experience: September 13, 2017
Michigan
1 review
0 helpful votes
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I love the quality
September 14, 2017

The background colors go great with my youtube channel! I bought the pink one already but now I bought the Yellow and light blue! Thanks!

Date of experience: September 13, 2017

From the business

Shop Digital Cameras, 35MM Camera Equipment, Photography, Photo Printers, Computers, Home Theater, Authorized Dealer Canon, Sony, Nikon, Apple, Olympus, Panasonic, Kodak, JBL


bhphotovideo.com
Founded in 1973
New York, NY, United States